“I am very overwhelmed with my postal service I recently moved to a new location never seen my post man or woman but I received a phone call coming from my home the call was about verifying myself before she even thought about putting mail in my box or handling it over to the person opening the door the postal person went beyond she made sure a check was secured into the right hand it really bought tears to my eyes thank you post person thank you for going beyond.”
“My Priority Mail package got caught in a “looping” in the Kansas City KS Distribution Center (just kept going around and around on a conveyer and never to a truck) I went in to the Lyman Road facility to ask about it. Penny kindly took me seriously. Over the next several days Craig kept me posted while John emailed and called Kansas City until someone stopped the conveyer, retrieved the package and sent it on its way. Thank you for your kind and persistent customer service!”
“I've been to this post office at least a half a dozen times over the last 3 months and I've always had a good experience, each time handled by 'Catherine' who's obviously totally focused, knowledgable and cares about her customers. She's aware of the line out front and who's standing in it. Yesterday she actually asked a man to leave until he could wear a required mask, he was way down the line and I was amazed she even saw him as busy as she was. (He returned shortly wearing one.) She also advised me once that I was using a regular Priority Box and that I could use a Flat Rate box instead to save money. I can't see behind the wall at the front counter, but I can tell these guys are bust'n their butts getting it done –at least her. I know it's not across the board because I've heard the horror stories in other places, but like most other frontline workers, I know they're probably overworked more than other government workers, so I try to give 'em a break by being as pleasant and patient as possible. Honestly, I don't know how they do it. Anyway, big kudos to Catherine. She's a credit to her profession.”
10AM - 2PM
6120 SW 29th St, Topeka“The folks that work here go so far above and beyond. They are so lovely and helpful!! I used to work for the Post Office, these people are amazing...and sadly don't the credit they deserve.Be patient, they are good people”
“This location is a superior post office. They sold me stamps. They had three windows going at the time that I was there. Although I had a little bit of a wait, it was clear to me that everyone was working hard to get people through the line quickly. Very professional and very nice. Thank you for having such a great location into Topeka!”