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May 2023 by Dominic Capra
My father died in Nov of 2022, we used their services for less than 24 hrs and my mothers initial deposit covered our expenses and my credit card was given prior to my fathers passing incase any extra charges occurred. On Jan 18, 2023 they charged me $1500. I called, was refunded, apologized too and was promised that it wouldn’t happen again. Now on May 18, 2023 they have charged me another $1500 without warning. I was very understanding the first time as mistakes happen, but after this second time I am very dissatisfied with the mishandling of my payment information. This is completely unacceptable business practices.
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May 2023 by Unique Dixion
I don't recommend you sending your loved ones here. Very hostile environment. They hire any everybody to drive the elderly around.
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April 2023 by Kan Seether
Saw one of their employees destroy a Casey's gas pump. In a company vehicle. If they drive like that they can't care for me
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February 2023 by rlyn1975
kind and compassionate care for my Grandma. I also received grief counseling years ago and the two ladies were wonderful. wouldn't recommend their grief counseling now. but they did a great job with my Grandma and the chaplain was terrific. my father also used to be a chaplain there.
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February 2023 by Racheal Timmons
Hospice for my dad was short lived, he passed same night so can't say much for how they were besides nice while there. They call way too much afterwards checking on you. I had a client that Tammy was amazing and caring for. Now I have a client that we never know when care will be or a time and it's suppose to be 3 days a week. And another client that was approved for refferal and can never get an answer or call back. It's frustrating and irritating.
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September 2021 by Charlotte Pittman
I deliver meals on wheels. It is so rewarding to visit with recipients who are unable to be out and about. The meals are hot, tasty, food chosen by clients. If you have some spare time please volunteer. They need U too.
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July 2021 by Bryce C.
Midland is incredible. Every set of the way they were there, even 1:30am calls got answered fast. Not enough good things to say about them during my grandmothers time in inhale hospice and even after her passing. Her nurse Dani was great, chaplain Anne was great. Midland was also used for my great grandfather and he stayed in a hospice home. Would recommend them anytime.
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April 2021 by Brendan Lawrence
The facilities were pleasant and clean. The staff and nurses were kind and responsive. Even offered meals, free, to family visiting. It was as comforting experience as I could imagine, especially during COVID.
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February 2021 by Global Popcorn
They went above and beyond to help my wife and made it very comfortable for her last few days the staff are amazing very kind and take pride in what they do. Thank you for all you do to all the staff that made it possible and genuinely care for her thank you
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November 2019 by Jenni Kahle
Excellent care! Such a great staff and they are very attentive. If I ever have a question or concern, someone there is addressing the issue immediately. They have done so much for my father. The staff is also so easy to work with and are very friendly.
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November 2019 by Blessed4Real Willingham
We Experienced love and kindness as we were there with our brother. He has since passed away. We are grateful for this place and the workers( The palliative care doctors ,Nurses, Nursing Aids, Social Workers, Clergymen, Housekeepers, Cooks , Volunteers) Words could never express our appreciation and gratitude❤️❤️❤️❤️
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October 2019 by Cindy L.
Dennis sheets came to Midland care hospice on August 8,2019. He was in a lot of pain the 8 days he was at the hospital. but by the time we came to see him at Midland care, he was out of pain and the staff was wonderful to him. I did not leave his side the whole time except to eat those yummy cookies and drinks that you provide everyone. I had the best experience of my life when he passed away thanks to his 3 angles who took care of him, nurse Lila and the 2 aids Lindsey and Ericia. I had K-Love on the day and half that Dennis was there and a month before he got hurt he finally excepted God as his lord and Savior. Just 2 minutes before he went home with Jesus nurse Lila came into the room and just looked at Dennis and told me to get his daughter on the phone. I put the phone up to his ear and she told him she loved him.then Lila said to watch his face he only has 1 minute left so I did this and when he left us His face went from a face of death to a happy face for 2 seconds and K -Love played the song I'm going home with Jesus at the very moment he went. I will never forget this moment it has got me through his passing. Thanks for all that you do for us.
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October 2019 by B w
We used Midland for my dad. We had some very caring nurses. Our weekly nurse "D" (I won't put her full name just incase) was the best. My dad really connected with her and started to make jokes and come around more.
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September 2019 by TERRI MOBLEY
Although I wasn't there as long I would have liked I observed compassionate care towards our dad while there. I'm greatfull he didn't have to move to a different facility due to insurance reasons. He passed away peacefully.
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August 2019 by Leanna Parish
Please beware of Midland Pace, our experience with them has been the worst. We trusted them with our loved one and it couldn't have turned out worse. Our loved one has dementia for which we had some major concerns. He was very troubled due to the frustration of this medical condition. We expressed those concerns to Midland Pace and were continually looking for answers. Under their care we trusted them to help but they really neglected our family and loved one. It seems like every suggestion they made continually made our family situation worse until ultimately tragedy struck. He was able to walk away from the facility and no one at Pace was aware for hours. We had no idea where he went, initially it seemed Pace was going to be helpful and cared about our situation, but after a short period of searching they washed their hands saying they couldn't do anything more. We felt abandoned and on our own to locate our loved one. On their website they say "We are always available to make sure your needs are met" that statement is a complete lie. To this day they have not called to see how we are doing or see how they could help. Our family has been grieving and hurting and Midland Pace does not care. Needless to say we do not want any other families going through what we have gone through. Please find a different program for your loved one. This could happen to your loved one......ARE THEY SAFE AT MIDLAND PACE?
