JCPenney is a well-known retailer offering a wide range of apparel and home furnishings since 1902. Customers appreciate the excellent customer service, with friendly and helpful staff making shopping experiences enjoyable. The store features a variety of products, including men's, women's, and kids' clothing, as well as footwear and jewelry. Many shoppers have found attractive jewelry at great prices, especially during the holiday season. However, some customers have faced challenges, such as difficulty accessing the second floor due to a broken escalator, which led to frustration. Despite this, the overall atmosphere of the store is described as pleasant and welcoming, with most items being of good quality and reasonably priced. JCPenney also offers new beauty products, including skincare and makeup from recognized brands. The department store in Topeka, KS, is noted for its selection, including national brands and private labels. With options for free shipping and curbside pickup, JCPenney remains a popular shopping destination for many.
Has often been our go to place for purchasing clothes. But it's on the other side of town so don't get there as much as I'd like. Very sad that it's closing soon..
December 2024
Was in 12/13 & it was busy! But excellent customer service- one of the lady’s from the salon came to tell people in line that they could check them out in the salon w 2 registers. The cashiers back there were helpful & friendly & got everyone taken care of well!
January 2024
I was really sad when they closed our JCPenny in Lawrence Kansas.I'm so thankful that I have two good friends that will take me to theOverland Park Mall, to shop at your JCPenny store there. The person who helped me, was so patient and went out of her way to help me purchase not only everything I needed, but most of all,... read full comment
