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April 2021 by Jamie Welker
I like to go to a movie store it reminds me of my younger days. I just enjoy seeing physical version of the movies that I would like to watch instead of scrolling through the damn screen. I am a customer that enjoyed both stores. I'm sorry to see Gage go I was close to me. I've never had any issues with employees always just friendly eager to help. Im not that lady or that man that needs his hand held when he or she is looking for a movie. I dont want or need somebody to go find something for me everytime and normally there is only one attended working so it's not like as a customer you can expect him/her to go find the movie that you're looking for! It is a self-serve movie station not a full-service movie station. Been going to family video for 18 years now with my son. We give ya thumbs up. And thanks for not asking a thousand times if we have found the movie that we're looking for.
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April 2021 by Nick Bishop
Bad staff
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May 2020 by Melissa Bishop
He wouldn't let me or my kid use the public bathroom. I can go in there and rent movies but my kid and I cant use the bathroom? He was rude too.
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December 2019 by Lauri Kashkin
Too far out to be convenient.
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October 2019 by Janae Still
Always up to date on new releases and friendly workers!
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October 2019 by LaShaune Wiley
Hate to see the one on gage go and it's too out of my way to rent at the other one. While they were there the staff was always great I'm grateful to have gone to this establishment for years!
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October 2019 by Jacqueline Valdez
It was NOT to nice. We got a movie, La Lorona, and it was a "home video" type... really awful!! Returned it and my husband told the girl that it wasn't the one we were looking for, we wanted the scary version and the girl just said "Yeah, the are 2 different kinds of that movie." Didn't offer any money off our next rental, didn't offer to make it right, NOTHING. Needless to say we won't be renting from there anytime soon. Plus, she acted like it was his fault he got the wrong version of the movie, she could have at the very least double checked with him to make he was aware of the different versions of it. She was lucky I wasn't the one who got the movie, I would have said something when it got returned.
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October 2019 by Justin White
Wide range of movies top choose from
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October 2019 by paulette mcneal
Hate their closing. Hope this store stays open.
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October 2019 by Gary Mcardle
Natiley is just a sweetheart.
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September 2019 by Mr T
I dont think this place will stand the test of time...but it is a great little place with good staff.
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August 2019 by Miguel Manjarres
NEVER HAD A BAD EXPERIENCE: The staff have always been polite, never had a difficult time locating a title, always quick to quip, and ready for a fast check out.
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June 2019 by Tengu Matsuo
Good movie selection and it's a place where families can go pick a movie and not be lazy plus good selection of snacks good combatants of familys agenst cell phone and video game and internet boredom
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June 2019 by Jordan B.
This store is not the best Family Video in Topeka. The one off Gage is better because it is open later and much cleaner. I tried to go at 9:15 because the other one is open until 11 but this one closes at 9. Overall, the one off Gage is better because it is open later and is cleaner and more organized.
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June 2019 by Eric Keel
I like watching movies