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April 2024 by Brenda Chambers
I am addictedParking: I am addicted to their frozen coffee
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April 2024 by Trinity Allison
I’d rather die then sit in front of that windowFor 15 minutes again just for themTo hop on and tell me they are out of everything.
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March 2024 by Jill Brannam
I don’t usually give bad reviews but if any place deserves a bad review, it’s this Dunkin’ location. They are ALWAYS out of something. Bread, coffee flavors and there is hardly ever any donuts past 2pm. Second (like me) and third shift workers sometimes want a darn donut at 4:00 in the afternoon. Not to mention, their prep line is an OCD nightmare. I personally think they have a huge management problem, but who knows..maybe they really can’t find good help.
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March 2024 by Rusty Mills
This place is a joke and has been for months. The one on 6th is worse. They never have what you want to order and if you order from the app, you are not made aware that your order can’t be completed so you drive there for pure disappointment. Gfy’s Dunkin!
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March 2024 by Anna Brown
Stopped to get donuts. NO donuts available that has a glaze or cream filled? Maybe you should take the donuts out of your name?
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March 2024 by Cynthia Rounds
I had decided to go to their drive-thru to get a mocha and a grilled cheese sandwich. It took them a while, which was fine with me at the time. The first problem was when I drove away, I tasted the mocha. It was not hot, and the chocolate was not mixed into the coffee. It was gross. I was only going a mile away when the second problem was revealed. I opened the box that my sandwich came in and discovered a cold sandwich with cheese slices that were not melted, let alone grilled. It was dry and chewy sourdough bread with a few thin slices of cheese. The only thing that tasted good was the order of blueberry munchkins that I had ordered. They were at least edible. I would rather go to Kwik Shop for coffee. It is less expensive and it tastes much better. Customers work hard for their money and expect to get what we pay for. This was a big disappointment.
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March 2024 by Mary Baldwin
Disappointed. Two of my friends and I needed someplace to visit in the afternoon. We found every single table at the Dunkin Donuts on 21st Stree was dirty. Some tables had straw wrappers, one had a donut with two bites out of it on a napkin that look like it had been there for a while, and another table had an unclaimed sweatshirt on it. I asked the person behind the counter if I could have a rag to wipe the table off. She very nicely came out and washed our table for us but just that table. Every table in the room needed wiping down! Also the napkin holder for the room was empty and I had to ask her for napkins.The room was empty and no one was in the drive-thru. It would have been good time to catch up on chores.And there were only three donut choices, one type of donut hole, one traditional shape, and one long a john choice. We ended up just getting black coffee. Would have spent more and stayed longer if we were comfortable.
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March 2024 by crissy nerem
The service is extremely slow ? the bathroom was very dirty. They don't have people to take your order. It's a kiosk. Pretty disappointed.
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February 2024 by John Modde II
I can not honestly rate Dunkins due to the fact that they did not have donuts when we spotted by @1030 AM.
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February 2024 by charles davis
Customer service was
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February 2024 by Amanda Satorie
This store is falling apart, literally. Wall paper is coming down, equipment is always broken, and they seem constantly short staffed. My order is wrong or my coffee is trash about half the time I go. I really go for the food - let's be honest, the coffee is mid at best compared to other coffee shops in town.They actually told me one day that they had watered down the iced coffee instead of making more. I'm putting this DD on a time out to see if they'll get it together.....
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February 2024 by Jackie Miller
20 minutes in a drive through of 3 cars is absolutely ridiculous!! No sense of urgency at all here!! Will be going to daylight donuts on the next block from now on!!
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January 2024 by Xavier Mcwilliams
How do we wait 15 minutes for one sandwich and it comes out cold?
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January 2024 by REDRUM KINGS MC
Mangers are very rude and it took over a half hour just to get my
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December 2023 by Rhonda Blue
It took 30 minutes to get a sandwich bagel bites and a latte. I asked for no egg and they still put egg on the sandwich.
