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November 2023 by Noni Cremer
Had a cut in my wiring harness and they were able to repair it in a few hours. I saved thousands of dollars compared to the dealership estimate. Very friendly and knowledgeable! The pup greeter was a nice bonus too.Service: Electrical repair
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October 2023 by Marshall Barrington
Fast, efficient, honest. Reasonable prices. We had to wait a bit to get our car in but once we did, bam it was done!One of the best mechanics I've ever used. Highly recommend these guys. They are awesome!!!!
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September 2023 by Linda Fiock
My 2011 Bentley Continental quit on me in Topeka, KS on 9/9 having driven it from Denver. I had it towed to Doug's Service Center at 601 Fairlawn Road, Topeka as they work on import cars. Doug called me at 7:30 am Monday to discuss the problem which was that the electronics stopped working and we couldn't get in the trunk where the two batteries are located. Doug admitted he had worked on many different import cars, never a Bentley but was willing to figure it out. He called Bentley shops in Denver and Omaha to get ideas on how to get into the trunk and in trying multiple ways one worked and they were able to access the trunk. Doug checked the batteries, one wasn't holding a charge, he ordered a new one, replaced it and it fixed the issue! I was rolling again on my trip to Illinois. I highly recommend Doug's Service Center for your automotive needs. Doug and his crew took on the challenge going above and beyond to get me on the road again.Service: Auto battery replacement
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September 2023 by Vel Petersen
As a long time Audi owner (20+ yrs) I find this shop to offer superior support. Doug’s team was efficient, reliable, priced well. And he has a great greeter! If anything you will want to meet Gus (sweet dog)!Service: Oil change
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August 2023 by Jolene Devine
I've been with Doug's Service Center since 2010 and have not been more happy to utilize the experience again and again. This business is like family and very wholesome friendly.The only negative to me is how busy he is on the schedule (this is actually a good thing for him?). I'm happy he is busy which means he knows what he is doing and that is what matters with vehicles!Now in 2023 the level of experience is no comparison to any other shop I've worked for or utilize for mechanical services. I've driven 9hours for service because its services i trust.I am grateful for Doug's knowledge to be able to figure out the most tedious things when they have gone bad.Don't forget to appreciate those who work hard for others ?
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August 2023 by Taylor Dowding
Doug always does a great job and gets your car in and out quick as possible. Never had a bad experience taking my vehicle there, his team is a huge help also.Service: Electrical
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August 2023 by Cherie Copeland
Service is excellent. Doug has kept my truck running smoothly. Very efficient work. Plus Gus is back!Services: Auto maintenance
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June 2023 by Jen H
I went to multiple shops to try and figure out the issues I was having with my car. Both of those shops diagnosed the issues wrong. I then learned one of the shops that diagnosed me wrong was creating fake Google reviews. The shop manager created fake profiles or paid for good reviews. I was so frustrated. From my experience every good review Doug's Auto has is real and definitely deserved. If I could give this shop 10 stars, I would. A friend told me to take my car to Doug's Auto. Doug's Auto took the day to take my car apart and find the real issue. They are extremely knowledgeable and respected my time. My car is finally fixed and drives so smooth. Finally found a new mechanic. I truly cannot thank this shop enough.
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June 2023 by David Bedwell
Excellent ServiceRecommend highly for your auto repair needs.Dougs Service Center operates a very professional service and was reasonable priced.Would definitely take my vehicles there for further repairs if needed.Service: Electrical
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May 2023 by Diamatsu
Doug is great! Fast to fix, reasonable prices and just generally a nice guy. Will definitely take the 09 Odyssey back if she needs more help! Stay Local! Honest work and honest prices. Don't be fooled by the full lot, he'll get ya fixed up quick!Services: Electrical repair
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May 2023 by Kurt Thomas
We had a horrible squealing/screeching sound that could be heard for miles on our 2015 Toyota Avalon. I saw the great reviews Doug had online for his friendliness and service. Sure enough, I was greeted on a Friday right before closing like it was a Monday at opening. He happily took our car in and told us it would be about a week because he had so many cars to do. One of his techs said they thought they might know what the problem was so they got it in right after I left and found out it was just a rock wedged in the rotor. He called right back saying it was ready. Total bill $29!! I had in my head to brace myself for $1000 or more. Talk about service! Thank you Doug!! Customer for life!Service: General repairs & maintenance
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May 2023 by Larry Rohr
Doug has been in the vehicle repair business for at least I believe 40 years ,dude knows his stuff, has great staff,very dependable, highly recommended. Thank you Doug and Jacob for taking care of my GMC getting the air conditioning system up and running again.Service: Air conditioning
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May 2023 by Forrest Walter
Doug is one of the only "old style" mechanics in town. I have a 1990 vehicle that he was able to get the carburetor rebuilt and chewed wiring. Runs great.Services: Carburetor cleaning
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May 2023 by Terry B
It took 7 months to diagnosis the issue with my crate 302 engine. By the time Doug found the problem, he charged me almost $**** to find the problem and another $****.00 to rebuild a $**** crate engine. My grand total bill was $****** (no joke). The overall cost of the repair was not worth the engines value. During the diagnosis process, the communication was not good and I was constantly chasing after Doug for information.
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May 2023 by Buck B.
It took 7 months to diagnosis the issue with my crate 302 engine. By the time Doug found the problem, he charged me almost $7000 to find the problem and another $4000.00 to rebuild a $2900 crate engine. My grand total bill was $11,000 (no joke). The overall cost of the repair was not worth the engines value. During the diagnosis process, the communication was not good and I was constantly chasing after Doug for information.
