Westlake Ace Hardware is a friendly, reliable store known for good service and quality products. The staff is always helpful, friendly, and eager to assist with projects. Customers appreciate that it is easier to find staff here than at big box stores, and they often receive courteous help. The store offers a wide range of items, including paint, keys, hardware, nuts, bolts, and even services like knife sharpening and screen cutting. Many customers prefer it over larger stores like Home Depot or Lowe’s because it is closer to home and offers a more personal, old-fashioned shopping experience. The store is also pet-friendly, allowing customers to bring their pets inside. While prices are considered okay, some note that online inventory may not always match what is in stock. Overall, Westlake Ace Hardware is valued for its helpful staff, good selection, and convenient location.