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November 2023 by Anne Scheer
Never a complaint with Lancaster Brothers. Anthony was here today and performed fall maintenance check in a professional and personable manner. Have been using Lancaster since 2016 and will continue to do so without hesitation.Service: HVAC system maintenance
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November 2023 by Roman Mendoza
I don't write reviews typically but I wanted to give recognition when it's deserved.I had a excellent experience working with all representatives of Lancaster Brothers!I worked with Steve from sales who was informational and patient on getting the correct size and efficiency needed for my house. He had informed me of rebate opportunities that I had no prior knowledge which was a great bonus. The quote that he offered me was substantially better than several other companies I looked into (I did full system replacement).The installation techs, Bo and Austin, did a great job getting everything installed and cleaned up all areas. They were also informative on how to efficiently run my system. I have a humidifier on my system but was unsure on when to turn it on or off between seasons and they helped me understand how to operate it.Very happy with the service! I highly recommend this business to anyone!Service: Installation
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November 2023 by Steve Larson
Joe Floyd performed our fall conditioning with professionalism and consideration of our needs. He was on time, friendly, knowledgeable and provided excellent insight on how to run our unit and use its features to our benefit. He carefully cleaned and reset the system, explaining his work as he did his inspection. We will definitely ask for him to return next spring for that tune-up.
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November 2023 by Ninja
I had a fantastic experience with the AC company! Their service was top-notch from start to finish. The technicians were professional, prompt, and extremely knowledgeable. I highly recommend this company for all your air conditioning needs. Thanks for keeping me cool/hot and comfortable!Services: HVAC system repair
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November 2023 by Francis Vu
I’ve been using Lancaster Brothers since I bought my house. They are knowledgeable and friendly. Great service. All their techs are awesome. I’ve always been assigned JD as my tech and he’s great. All 5 stars!Service: HVAC system maintenance
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November 2023 by Larry Mogolov
Anthony is a very great guy. He has a wonderful personality and explains things very well. To me he is another reason Lancaster Bros. is the perfect company to do business with if you want people who care about you and your home.Service: HVAC system maintenance
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November 2023 by Trace Conkle
We've had Lancaster perform spring and Fall maintenance every year since they installed the system in our new house 10 years ago. Never a complaint and always very pleasant and professional. Highly recommend!Service: HVAC system maintenance
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November 2023 by Marilyn Cole
JD has done my {PM service from Lancaster Bros for several years. He's very thorough, which sometimes means needed repairs, but that's why I do Preventive Maintenance. I appreciate his attention to detail and honesty.
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November 2023 by Chris Handley
I will never use another HVAC company. Lancaster Brothers have always been top notch. Have used this company for over 11years. Nothing but great things to say. Anthony is amazing and Tina as well. Thank you!
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September 2023 by Jorge C Paradelo
Lancaster Brothers Heating and Cooling have taken excellent car of our geothermal system. From the front office scheduling (prompt, responsive and pleasant) to the on time and excellent professional service (Joe Floyd -five stars) we are extremely happy to have them take care of our needs.JorgeServices: HVAC system maintenance
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August 2023 by Tk B
I had a geothermal system installed last month. Quotes from 3 companies were obtained. Lancaster brothers wasn’t the cheapest but their bid made the most sense for my needs. Most importantly Terry S took time to explain every aspect of the system, benefits and install. They were even able to install the unit a couple of weeks sooner than planned. Every single crew member has been wonderful! They were all very respectful of my home, myself and my time. I would highly recommend them for all geothermal or HVAC needs.Services: A/C system repair
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August 2023 by Nancy Grant
Anthony called ahead with approximate time arrival. He was on time, friendly, professional and knowledgeable! He checked our air conditioning unit thoroughly. It convinced me to sign up for the maintenance program. I would highly recommend Lancaster Brothers Heating and Cooling and hopefully you be lucky to get Anthony!Service: HVAC system maintenance
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August 2023 by Cris Powell
We have a geothermal system and use Lancaster Brothers for our annual inspection and cleaning of our system. Tyler was very thorough and gave us another "thumbs up" for our annual inspection. Our system is nearing EOL so these annual inspections by Lancaster Brothers gives us the peace of mind each cooling season. Joe and Tyler are experts at geothermal and we can rely on the entire team at Lancaster Brothers for great customer service at a great value!
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August 2023 by AbdulRasak Yahaya
Had an outstanding service call from Anthony with Lancaster Brothers at my commercial property! Took care of all four of my rooftop units and made sure all working a peak performance. This heat wave put a strain on my units! Our employees voted him MVP for the day!Services: HVAC system repair
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July 2023 by Marcus Findley
First time I have use this company, but will definitely use them again in the future! My air conditioner stopped working in the middle of July and they were able to come out the very next day. The technician was right on time and provided outstanding customer service.
