-
September 2023 by Felicia W.
We have always had good service with Applause. I was disappointed to read that others have not. The products are pretty next generation stuff if you want to spend the money. For now, we are happy with all the products we have good luck with the service people.
-
November 2022 by Stacey Homuth
I've been an Applause customer for years now. Our system integrates TV and our many streaming apps seamlessly. However, the best thing about Applause are Josh and Ashley. Whenever there's a glitch Ashley gets us scheduled and Josh figures out the issue quickly usually on the same day as the phone call. Many companies are happy to sell and install products, but few are around for the follow up!
-
November 2022 by Dennis Butler
Very difficult to find a company as professional as this one! From the person who answered my call to the extremely thorough and conscientious young man who solved my technical issues, this organization in TOP NOTCH!
-
August 2022 by Terry Beausir
Cory and Josh always do a fantastic job when they are at our home. We converted to Control 4 10 years ago and these two are experts at with the system and process. They are always welcome to work in our home. Thanks GUYS!!
-
May 2022 by Babs Krueger
Josh was FANTASTIC! He went above and beyond to help us with some technical issues we were having!
-
May 2022 by J.R. Reilly
Corey at Applause is great!. He’s always willing to help with problems whenever needed! Great service!
-
March 2022 by Tim Huber
I had Applause mount three TV's in my home. One on drywall, one outside in a screened-in porch and one on a stone fireplace. All of the guys were on time, courteous and extremely professional. The item that stood out the most to me was how exacting they were. All three TV's were hung perfectly centered and at the exact height that I asked for. I will definitely use them in the future, and I highly recommend them for this kind of an installation.
-
February 2022 by Michael Day
The install Team was excellent and I am very happy with their work after my first week of enjoying the new Control 4 system. I appreciate all of the help and guidance from the entire Applause team throughout this entire engagement. I will use them again and highly recommend.
-
February 2022 by steve sutherlin
Had Applause out to upgrade our system and tweak it for streaming. David was absolutely fantastic. Everything works exactly the way we want it to now and we are ecstatic. Highly recommend!
-
February 2022 by C floyd Anderson
Corey , Josh ,and Tim were great to work with.They are professionals who know what they are doing.Corey and Josh were very responsive and did a great job installing a complex Control 4 system I’m my home in Lake Quivira Ks. They are also fair in their pricing and are very reasonable.I would refer Applause Custom Sight and Sound to anyone.C. Floyd Anderson
-
June 2021 by Charles Snyder
Excellent service and very responsive!
-
May 2021 by John Tiffany
Great group of people to do business with!
-
June 2020 by Mike Latham
Scheduling is a nightmare. Have spent more than most cars on the road cost with them and service is still an issue. 'Apathy' is the word that best describes the customer experience with this outfit. There are equally competent AV experts in the OVP area that will be getting my business going forward.I did ask for an owner to call - did not happen.We have found a great alternative that is less expensive as well! Wish you the best and hope you can coach up your staff - they need it.
-
May 2020 by Ryan W.
I have had two systems installed in my homes since 2005. The first job was part of an extensive renovation of our house and the installation was very well coordinated with the contractors and our internet/cable provider. The system delivered what was promised and the technical support was fantastic! The second job in 2019 was part of a new home construction and once again the coordination with the various contractors and service provider was awesome. I didn't have to worry about things falling through the cracks. The system is unbelievable and is set up for expansion to add new features and capabilities in the future. The technical service has been responsive and I always feel like an old important customer to them. My key contact Tim Williamson is knowledgeable and I never felt like I was getting pushed to purchase products and or services that were not important to me. I would without any hesitation or reservations highly recommend Applause Custom Sight and Sound to all of my friends and family!Very happy customer!
-
April 2020 by Richard Snow
The owners and staff are very knowledgeable and professional. They do a great job at answering questions you may have. I would recommend them for any size job.
