Shawnee Mission Ford, located in Kansas City, is known as the Your Choice Store. It offers a wide selection of new Ford cars and trucks, along with one of the largest inventories of used vehicles of all makes and models. The dealership prides itself on its highly trained service department, which handles all makes and models, and features a body shop approved by all insurance companies. Customers appreciate the excellent service from the staff, including knowledgeable salespeople who guide them through the buying process. Reviewers have highlighted the clear communication and efficiency of the service department, particularly praising the use of text software for quick communication. The body shop team is also recognized for their outstanding service, assisting customers with repairs and providing transportation as needed. Overall, Shawnee Mission Ford is committed to delivering exceptional service and ensuring customer satisfaction, making it a trusted choice for vehicle sales and service in the region.
Brooke was an excellent advisor during my recent trip to Ford service. Communicated very well, was very clear on costs involved and there were no gotcha’s at the end. Their text software made communicating and signing docs fast and easy. Very pleased
November 2025
Amy Lopez was outstanding. Cared about the customer needs(me), compassionate for her job, outgoing personality.
November 2025
Fast and reliable as usual, great communication! Came in for a recall and they knocked it out quickly!
