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March 2024 by S Shepherd
Just wanted to thank Marcia for assisting me with a billing logistical issues on the Public Storage Website, she was pleasant and patient with me.
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March 2024 by Kiana Williams
Marcia was so helpful we got through the rental process so fast she explained everything greatly appreciate her, thanks
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March 2024 by William Keltner
Shawn Awsome good guy and friendly
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February 2024 by Helen. Love her! Does she do concerts??? Johnson
Marcia , very professional and cordial. Great service.
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February 2024 by tracey young
Marcia was fabulous! She assisted turning a negative experience from a different employee to a very positive one. She was kind and very understanding. Because of her, I will return.
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February 2024 by Jim Patterson
I have never had any problems at this facility. Marcia is always helpful and has a smile on her face when she greets you. Public Storage is fortunate to have her as a manager.
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February 2024 by Anthony Golden
Marcia was kewl. Very helpful. Hope the problems get resolved.
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November 2023 by Ginger Hook
No security
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November 2023 by Chris KC Driver
It’s storage.Done badly.We were paying a lower price originally and then PS cranked up our rate.All while having us in a space we can’t access most of the time because, instead of keeping the fire lane available, has decided to rent out the spaces along the fence line by our storage.I’m very tempted to contact the fire department about the failure to maintain fire lane access in ALL sections of this facility. It’s INEXCUSABLE. Especially at the rate they charge us now.I’ve attached some photos for examples of this.So if anyone is there in our alley section, there is ZERO way to get around their vehicle with ours. With our space being at the almost very back, this happens often and frequently.Sometimes we are able to get down there, only to be BLOCKED IN and unable to leave!Recently this PS location has also been leaving the service gate WIDE OPEN, 24 hours a day and NOBODY on site off or during business hours.So much for “security”.
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September 2023 by Brenda M.
While I didn't get the unit that the system told me I would get inside of the gated area, the unit was clean. I am not a fan of the $29.95 fee that is associated with renting a unit that is fairly expensive to begin with. The unit will suffice for what I need it for.
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June 2023 by Macila Arnold
I am CHANGING my review! On Day 1, they were helpful. OF course, they wanted new customers to have a good first impression and present themselves as helpful and attentive. NEVER AGAIN did we hear from the property manager. She is never on the property, never returns phone calls. We tried to move out the 30th and get our receipt but she was not on the property and not returning phone calls. We are 2 weeks into the new months with a vacant unit sitting on the property and SHE HAS STILL NOT RETURNED THE CALL or provided us with the vacant receipt. They claim they can't do any pro-rated refunds, so of course they are making us pay for a whole month for a vacant unit. DO NOT RENT WITH THIS COMPANY IF YOU WANT GOOD SERVICE OR TO SPEND YOUR MONEY WELL.
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May 2023 by Rod Hartle
I have rented from this location in the past. I am returning because it's a nice facility. Brent walked the property to show me the exact unit I will be renting which was awesome. I would recommend....
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April 2023 by Wil Westall
They have all the parking taken up by landscaping vehicles on the weekends. Don't use this place if you have a big truck! Can't believe they allow people to park here when they aren't customers.
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April 2023 by Roy Horine
Stopped in to pay my bill today. Mary is the greatest, her customer service is great. She's on the ball. Thanks Mary
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March 2023 by Jeffrey Guzman
Mary and Derek were amazing, talked me through the process and were super friendly