“We have lived in the 6400 block of Larsen Lane in Shawnee, Kansas, for twenty years and receive our mail at home. The mail carrier we have now does an outstanding job of delivering our medications, packages and bills, every time, on time, with the utmost professionalism. As well as being incredibly efficient, he is always smiling and finds a way to make us laugh. As older folks, we appreciate his prompt, efficient and excellent customer service. He reminds us of the "old days," when mail carriers were like family. He makes us feel like we are his only customers on the block. Thank you, Sir.”
“BEST POST OFFICE BY FAR!!!!! I had to run by the USPS and ran by the Bonner location. I have to say that I Bonner Springs has the BEST staff hands down! I was greeted with a smile from both gentlemen when I opened the door, no line, and fully staffed! The man (dark hair with beard) was happy to help me, greeted me with a smile and had a genuine encounter with me. I absolutely love the good old fashioned customer service! Thank you!!!”
12:30 - 4:30PM 9 - 11AM
33155 W 83rd St, De Soto“I recently had an issue with a package that said it was delivered but I didn’t get it. I called the post office and they fixed it quickly. I wish I could thank the lady who helped me on the phone personally!”
1:30 - 4:30PM 8:30AM - 12:30PM
2402 155th Terrace, Basehor“The people who work in this office are very Top, they have a lot of knowledge about the mail, the place is very nice and clean, all the supplies available, it is really a pleasure to me come to this office!!! thank you So much!”
“I don't write many reviews, EVER, but after today, a HUGE shout out to Ms RACHEL!!! She is absolutely AMAZING, my package was misplaced (which has happened a few times with our mailman.) Said it was delivered in parcel locker at 11:52am. I checked at 3pm and NOTHING, I instantly panicked, called the 800 number and reported it. Then decided to call the local post office at 78th and state and Rachel was the biggest blessing EVER. When I tell y'all that this woman went above and beyond, she literally drove out to my townhouse in Piper, checked all the mailboxes, couldn't find it, then went to the other mail locker at the other side of neighborhood and SHE FOUND IT AND BROUGHT IT TO ME!!! This kind of stuff needs to be recognized and talked about, she's a literal earth angel. I cannot express how much that meant to me that she went out of her way to help me, and I never expected it. RACHEL you are amazing I hope you get a promotion, raise, everything you want because you deserve it. Thank you for being such an awesome person, more people need to strive to be like this woman!!!!”
“Olathe is growing, expect longer lines, and slower service.I can only review my personal experience. My mailman is great, he always has a good attitude and I enjoy talking to him.At the Chestnut location I've dealt with Richard and he's always been helpful and friendly. These USPS workers deal with bad attitudes all day, so if they seem a little off you know why. Don't come in here if you're in a hurry, you might have a long line ahead of you.”
“I’ve been having to mail my son boxes to his duty station outside of United States… every worker at this post office is kind, patient and helpful every time I come in with 3-5 boxes to send. Even when someone is in lunch break and there are only 2 workers there and the line is out the door, everyone is treated kindly and not rushed.. the workers help each others out… this is a great post office!!!!!!!”
9:15AM - 1:15PM
104 S 4th St, Edwardsville“After talking about it for months I finally made it in and asked myself why the heck did I wait so long. Small quaint place with a great vibe. Love little local diners like this. Food didn't disappoint and Kelly the owner took the time to go over the menu with us first timers and check in on us personally after our food arrived. I had the tenderloin sandwich and fries special which was very good. Looking forward to trying other things on the menu especially the K-32 burger. Owner also explained some of the specials that aren't on the regular menu so look forward to stopping in and trying some of those too! My co-workers all were excited I showed them this Edwardsville treasure and are looking forward to visiting again soon.”
“The lines may be long, but the exceptional service that I've received from an employee, Jose, is well worth the wait!Jose has helped me on many occasions, and he always has a upbeat attitude, is very pleasant to talk to, and treats you like a human being.I can imagine that working at the post office can be very tedious, and frustrating at times, dealing with enraged customers.This is all the more reason why people like Jose should be recognised!”
“I have used a number of USPS locations around the metro with my job and this one tends to have the shortest line and the most helpful staff. Unlike another reviewer said, I have had someone answer the phone promptly all 3 times I've called (unlike the Union Station office, where I have never been answered).”