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January 2024 by Sarah Harrison
This is by far my favorite complex I have lived in! The leasing office is so quick to help, and very respectful and welcoming. It’s so peaceful and quiet here I love it!
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January 2024 by Christian M
These apartments are great! The staff is really friendly and maintenance is extremely prompt. The grounds are well maintained and the property is beautiful overall.
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January 2024 by Ken Wells (Ken Wells)
I'm just a new resident. However, I think my opinion and feedback matters too.From my first contact to move in, Renee, Kendall, and Mercedes have been a prompt, professional, patient, and courteous property management team. These 5-star professionals have treated me like I am their most important client. I know that I am not, but that is a very nice way to be treated.My maintenance request was resolved very promptly while I was out. The maintenance tech left a business card on the kitchen counter letting me know who was in my apartment and why. Class; first class.This property is well maintained and well kept. That speaks well for staff and my neighbors as well. Live in a nice place and you want to keep it nice.This has been a very refreshing and welcome apartment home experience. Clearly, the senior management (Aspen Square) has high standards and have ensured those on the front line do as well.I'm Ken Wells and I approve this message.
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January 2024 by Austin Cupp
Great property and the management seems to be some of the best around. They are great with communication and the amenities are top tier! Wonderful place to live.
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January 2024 by StubhChess
I am a resident here. The staff here are very helpful and fun to talk to. Mercedes, Renee, and Kendall all have been a great help to me with any apartment request I have had. I would recommend living here.
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January 2024 by Lisa Haun
My daughter works for this property an I am completely blown away by how devoted the entire staff is to making this property a fun and fabulous place to call home.
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January 2024 by Kendall Haun
Lenox West is the best apartment community I have ever lived at! The office and maintenance staff are absolutely amazing! These apartments are stunning and so cozy! Glad I made Lenox West my home!
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January 2024 by Collin Murray
Community is very well kept, amenities are great, and the office staff is as good as they get! Coming from properties in the past with bad management, Lenox is a breath of fresh air! 10/10 would recommend.
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December 2023 by Greg Raney
Thanks for being there.
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November 2023 by Alaina Carollo
Have only lived here a week-ish but it’s been awesome so far! There’s community events, nice scenery, and every store you could ever need basically within walking distance. Apartments were clean when moving in and maintenance was friendly and very quick when requested. The girls at the leasing office are incredibly nice and outgoing, they all have those “Hi Barbie!” vibes when you walk in. It really feels like they want to make sure you’re living comfortably, which is unfortunately not super common with apartments these days, but these guys nail it. ?
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November 2023 by Aubrey Galloway
staff is friendly and helpful, maintenance is quick. clean, modern units and amenities in a really nice area. after being pushed around by another complex for three months, lenox is a breath of fresh air
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November 2023 by Byron Jordan
Excellent living conditions and team
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October 2023 by Teresa Ogden
From the time I walked into the leasing office to my move in, everyone was so nice and efficient. My friendly leasing agent helped me believe that this could be my next home.
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September 2023 by Miranda Pierce
I have lived here for a little over a year & I love it! Staff is friendly, and when an issue or maintenance request arises, it is fixed and completed within 24 hours!
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August 2023 by Ali K.
STAY AWAY ! STAY AWAY !I hate to write a bad review but I could not do this time for this apartment complex. There is nothing Luxury at all except their name. We were living almost 6 months with my 2 years old son and every single day we had an insects in the room. We called to the office not 3 times may be 10 times with videos and pictures no result and we though this is because of place where their property located, water, and we decided to look for another apartment and then we called to office to inform that we are going to leave so 30 days notice would be enough and lady who RENE said new in the office, she said thats fine and we decided to lease another apartment which is way better. Then we wanted to give the key back to office they said Ohh Sorry she was new thats why she did not put any notice on the file so who is fault is this ? Rene was acting so rude like she is on the top of the world. So then we left the key cleaned the house perfectly with no dents no even single dirt and trash but they charged us the whole deposit amount for cleaning and painting which is not true and it is lie 100%. We said thats fine but yesterday we received call from Collection saying that Natasha and Rene from that office is charging us almost $3100 dollars for us leaving the apartment without notice even though we did. Whats their excuse is we were supposed to inform them 60 days before we leave which was written in their contract with 20 pages which nobody has ability to read them. However, if their office told us that we had to give them 60 days we would have lived one more month and leave but nobody said that. We called to Renen after that, she became very nice lady and said ohh you guys will pay only 800 dollars which we were fine in somehow but Natasha who became another person who is on the top of world has given us to collection ?? what for what reason ?? because you have insects in your apartments and I have to keep my 2 years old son with it ??? I am definitely posting these reviews everywhere to show them who you guys are and definitely hiring attorney to handle this. This is not Luxury apartment , this is horrible apartment complex with bs office workers.
