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July 2022 by Nunya Biznuss
This credit union has gone way done hill over the last few years.Don't know why their debit cards seem to get breached so constantly, when other people I've talked either never had an issue with their bank/credit union or only happened once. At KUMCCU, it seems to be on an annual basis.After COVID, they cut their hours back, which affected me because they closed when I left work. Now, they are closed Saturdays. Not accessible ATM.I've been with them since 1999. I've have had enough of the run around they give.
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June 2022 by Michael Millhollen
We've had issues with them for communication, odd fees and sharing our information with others over the years. We've decided to pull our money out and move it to someone else.
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February 2021 by Stacie B.
I have been with these fabulous people for 30 years ! I wouldn't leave them for anything ! It's a family there ,I'm proud to be a part of . Chrissy , that's my banker , she will anything possible to help you . They all go out of their way to help you . I learned Credit Unions and Banks are a bit different . I have never felt like a number to them . I will never leave them . If you are looking for a change , KU Credit Union in Shawnee !
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January 2019 by Lucille Marie
Management is horrible and interacts shamefully with the public.
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September 2018 by Dwayne Frazier
Alex is the man, great help and friendly service on the phone, always giving a helping hand including great advice going above and beyond for great customer satisfaction. Promote him!!!
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April 2018 by Stacie Blanner
I have to say , I've been with the KU credit union for over 20 years . I wouldn't go anywhere else . Bob Burton is the best . All the Burtons are the best . Nathan ,Chrissy all will go out of their way to help you . I know I'm safe there . My family has been with them longer than I . Thankyou for all you do ♥ï¸