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January 2024 by Aidan W
Very timely, attentive, and helpful. Loved working with Daniel and Tamara. 10/10 would recommend buying or financing here. Loved my experience
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January 2024 by Breanne T
Very friendly staff! Lot is a little crowded but plenty of options!
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December 2023 by Erin B
We've gotten 2 cars from KC and both times we've gotten great deals on solid, reliable cars for our teen drivers. Paperwork is also super easy and clear. Expect to return here when the next teen needs wheels.
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November 2023 by Beth Smith
Parents, PLEASE do not let your young children purchase a car from this place with out a second opinion or someone to help look over documentation and the condition of the car.My son purchased a 2013 Chevy Silverado from this lot after purchasing and paying off his very first car from this same lot. This only deepens my frustration that he went back here to purchase his 2nd car only to be sold this truck with extensive structural rust damage and numerous issues with shock welding issues. He began experiencing issues with it almost immediately after purchase; had it looked at only to be told by an automotive repair shop that they would not even drive it and they recommended he take the truck back at all costs to at least have it traded for something else.Half attempted repairs were made to down play my son's concerns after my son rescheduling on one occasion because their mechanic was not even there to help him on the day they scheduled. However, I cannot even go without warning others the issues with the truck my son signed for are serious, high risk for an accident safety issues and he keeps finding more.There is a lesson here to learn on my son's end also. No denying that. Yet shame on a dealership that texts my son to address his concerns as "we told you it had structural rust and you signed the paper" and "I think it's safe to drive for a long time."Again, yes. My son did sign the paper, making his first purchase on his own, with the impression that structural rust meant body rust. He's owning that misconception that he will learn from, but I post hoping other young children are not taken advantage of in a similar situation and others can help advise their children before they owe thousands on something nearly undriveable.KC Used Car Emporium, can you honestly say you would be as comfortable as you were putting your own children in a car as you did my son that body shops won't even service due to safety issues ? I think not. Pictures of broken rear sway bar and horrible welding job of the shocks and rust included.Updated 11/9/23 to note: KC Used Car Emporium responded to my post, only for the sales manager to pawn my son off onto another salesman when he arrived. My son was willing to be upside down in a loan payment just to have something to drive but he was turned away from KCUCE since he has not had the vehicle long enough to pay it down. Not only is he stuck with the truck and the loan, yet another dealer has refused to even put the truck on a lift to even find out what is wrong with it due to the extensive frame rust damage. He was also provided with a Carfax report that was updated 7/31/23 after purchasing the truck on 7/05/23. The updated report show the extensive truck damage as to where the report given to my son on 7/05/23 had not yet reflected the damage.I would have posted a complete different report had they tried to make this situation right. But we have seen nothing but extreme lack of character, and selfish business ethic. I have personally in my own experience been burned by used car dealers; sadly it happens when you are dealing with used cars. But never one that cared less about their customer service and work ethic as this company has shown my son. Spend your money elsewhere!!!
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November 2023 by V Cadena
Please do not buy from this place! I had my vehicle for two months and it had to be repaired three times already. The warranty that you finance will find every excuse to not pay for the repairs, and the inspectors do not show up on time, my car has been at the mechanic’s for over a week. You are better off getting a loan elsewhere and buying from a private owner. If you read this…DO NOT BUY FROM THEM!
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November 2023 by Daniel Vital
Don was great to work with finding a suitable vehicle. Tamara was very nice, helpful and knowledgeable while filling out all the paperwork. Definitely recommend stopping in if you're looking for a vehicle.
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November 2023 by Jose Rangel-Delarosa
Will never get a car here again. Daniel sold me my first truck back in September and told me it “was a cheap truck because it’s a project truck and it gave me something to do” then he tried to charge me double sales tax when I told him it was going to get registered in Missouri which I know you only pay the sales tax when it’s an out of state title. Then I went to get it registered under my girlfriends name because it was for her not me. “I told him it was for my girlfriend and he proceeded to say to just tell the dmv to take me off and add her” and couldn’t get it registered under her. Moral of the story, don’t trust these low-life sales people because at the end of the day they don’t care about anything but making the sale
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October 2023 by Breahanna Porras (Breezi)
This place is wonderful! Don is the best in town. Professional and I really great experience. I highly recommend you stop by and ask for him. He will make sure you are well taken care of! 5 starts just aren't enough!
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October 2023 by julie callahan
My experience with this place is not good.My car since getting it has had multiple problems.My payments are double of what I was originally told.The lady filing out our paperwork refused to help me while I was having a seizure.Told me to wait till we were done.Not good business. So last night the window that we had fixed from KC emporium froze and will not go up.I am very upset with this business.I don't know if it was just us and other females are afraid to share but goodness.This car is not good.KC Emporium is not what they tell you.Karma will catch up with them.
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September 2023 by Brian M.
This place is trash!!!! I was working with the dealership on purchasing a 2011 Chevy Silverado and the day before I could finalize the deal they sold it out from under me. I get it they sell cars it's what they do, BUT this just wasn't the typical purchase. I am turning 18 tomorrow and this was supposed to be an amazing experience / Birthday present for myself. Because of my age I had my uncle as a co-signer, and these morons already ran his credit application. His credit is score amazing now to only take a negative hit because of the inquiry... Its not like these are a soft inquiry its going to lower his score! The only hold up was my birthday and them to run my credit. We even drove down there almost 2 hours to test drive it over the weekend, and I been in contact with them a few times since so they knew I was very interested. Soooo for them to do this and not hold the truck I can see WHY they have 1.5 stars on yelp, and after reading the other negative reviews just glad and taking this as a sign to not buy anything from these people. If you didn't have any intention on holding the truck till Thursday then they shouldn't have run a inquiry against my uncles credit. Don't trust these people at all please go somewhere else! If all it is for them at the end of the day is just selling cars and not caring about their customers and their credit they can kick rocks and keep their cars. Don't trust the salesman in the picture Sean he is the one I was working with that screwed me over. As I seen the truck was pulled off the website I tried to call to see if its just because tomorrow is the day and maybe they were holding it for me, but NOPE and they essentially ghosted me. I had to called numerous times just to not be answered and also hung up on without saying a word. Finally got through to a receptionist at the dealership that had no clue what was going on but at least she helped and found out it was sold.If I could leave a negative star rating these con-artists would get it and deserve it! HOW do you run someones credit like that and screw them over... Probably in hopes that we would just find something else on their lot and be ok with it hahahaha I might be young but not dumb enough to fall into that trap plus again looking at the other reviews considering myself lucky to get out of there when I did. I just wish I didn't have my uncle do the credit application till my Birthday. Lesson learned... Just sucks entering the adult life I get to learn that people aren't always good or honest and will screw you over just for a sale! WAY TO GO ANOTHER REASON WHY YOU DON'T WANT TO TRUST PEOPLE... DO BETTER AND ACTUALLY CARE AND HAVE A HEART!
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September 2023 by Kelli Ziller
Super nice guys. Zero pressure to buy, we were able to look around alone and if we had questions they were nice and honest. We test drove a couple vehicles and told them we have a pre-approval from our bank and they didn't even blink. We've had issues with other dealers being too pushy or not listening to us. And most don't care that we already had our own loan, they wanted to push theirs on us. While most places were closed on Sunday they were the only ones open. Made a huge difference.
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September 2023 by JEREMY LAWRENZ
Super friendly staff. Zero pressure to buy or test drive anything. The sales staff was readily available if we had questions or wanted to drive any of the vehicles, but I felt absolutely no rush or pressure to drive anything. They also didn't pressure me to finance through them instead of my bank.
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September 2023 by Shakera S
Great and friendly staff!! They went above and beyond to help me and my situation!! This is the second car I have purchased from KC used Car Emporium. I will be back ! Thank you all !!!
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August 2023 by Jo G.
Salesman's Don is such a nice, knowledgeable, professional. It was an easy and positive car buying experience with him. He took all of the stress out of purchasing a car! I was able to get financed with the help of a great staff and I drove away happy.
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August 2023 by karliana howard
KC used car emporia was phenomenal!!! I worked with Mr.Daniel and Ms.Tamara and they made the whole process smooth and easy for me !!! I felt like they went above and beyond the whole office included helped out! They listened and if I need another car I will be going back! I highly recommend them if you need a used car !
