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November 2023 by Tony Hatmaker
Highly recommended. I was in need of a newer, reliable vehicle, I contacted the gentlemen at KC Auto Connection with the specifics I was looking for and the price range I wanted to spend. They immediately went on a hunt for that vehicle. The buying experience was amazing, simple and they were very professional. If you are on the hunt for a nice used vehicle, go see the gentlemen at KC Auto Connection and tell'em I sent ya!!I am enjoying my 2016 Lexus RX350 F-Sport!!
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November 2023 by Yolanda Williams
I’ve purchased 2 very nice vehicles from this dealership and I’ve have 2 positive experiences. The vans were reliable and clean. The staff was so nice and helpful to my needs. I will definitely refer friends and family. I trust them and, I will buy again for sure!!
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November 2023 by Arriel Houston
If you need a sign to not purchase a car from this place, THIS IS IT! I have had my car since July, and dealing with this dealership has been a headache. The main problem was my hybrid battery. The very next day after I bought my car, every single light on the dash board lit up and it read “Check Hybrid Battery” I took it back to the dealership and they said it’s because my battery was corroded. Took a week for them to “clean” my battery and once I got my car back, on that same day, the lights lit up again. So I took my car back, this time they had it for 3 weeks! Saying that they had to drain the battery and charge it back up. I got my car back, and guess what happened on the same day? THE LIGHTS CAME ON AGAIN! At this point I expressed my frustration because it was clear that they were not trying to abide by the 50/50 warranty and replace my hybrid battery (which was $2000). I ending up popping up at the dealership in September and surprising them with my brother by my side so I can express my frustrations face to face. I guess they were finally intimidated enough to get a new battery, their half was $1000. Great, now that’s fixed but I had another issue with my passenger side mirror. The day I purchased my car we signed a “We Owe You” contract so they are responsible for replacing my mirror. It’s November now and it’s STILL not fixed. At first they said they were looking for the exact mirror in the same color as my car. They said they found a silver one, but because it wasn’t the color of my car, they didn’t purchase it. So I’m thinking why won’t you all just get it painted? But these are obviously very cheap penny pinching people, so whatever. Then they said they can have their mechanic fix it, they wouldn’t need to replace the entire mirror anymore. Ok awesome, finally coming to a solution after 4 months. The day I was supposed to get my mirror fixed, they reassured me that they can fix it that same day so I dropped my car off and took an Uber home. SOON as I get home they said they were no longer able to fix it and I can come get my car, after already spending $15 on my Uber! Then I had to spend another $15 going back there so I’m out of $30 because they are extremely disorganized and unprofessional. I called and expressed my frustrations over the phone, so did my fiancé because we have been getting the run around with these people since July. Dion Moore (part owner of the dealership) said that he will no longer service my car at all anymore because he didn’t like the tone we used with him and he hung up in our face, accused us of cursing him out (which we didn’t) then he told me the “We Owe You” contract expired 30 days after I purchased my car. WHICH HE IS LYING because I have the contract right in my face and there is no indication of that. These people are unprofessional, disorganized and cheap. I love supporting black businesses, but I regret supporting them. Please go to another dealership down the street, these people are NOT IT!
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November 2023 by Briana Wells
I am a single mom and needed a car expeditiously. I stepdad took me to this WONDERFUL dealership, and I felt good simply walking into the building. From Tony to Dion and Henry. They worked with me and my stepdad to help me find a car in MY BUDGET! Words do not express how much I appreciate those gentlemen. I was there less than 2 hours and, on my way, home. I just cant say it enough God bless those men and their business. Thankful, grateful, full of appreciation.
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June 2023 by Angel J. Laclaustra
Sold me an awesome vehicle at a great price. Car in awesome condition and well maintained. I've been driving it for 6 months now with no issues. Also great customer service and help through all the transfer process. First vehicle I purchase in KC and I could honestly say they are a great group of gentlemen to do business with. I personally recommend them. They care for their customers. Thanks!
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April 2023 by Laurel Hiers
If I could give more than 5 stars, I would. This is the best dealership my husband and I have ever worked with. Everyone is so kind, understanding, they actually listen to their customers and they do any and everything they can to solve an issue! We had title issues with the vehicle we purchased, they were fast acting and did everything they could do to help us out! I will forever go here for a vehicle and recommend everyone to them! Definitely the place to buy a vehicle from!!
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April 2023 by Josh Tara
If you are in the market for a quality used car, we highly recommend KC Auto Connection. We recently purchased a car with the team here.Dion and Henry are easy to talk with, work to keep a good variety of autos, and understand their customer's need for honesty. In addition, Tony helps with the finance discussion and makes the process quick and simple. Buying a used car is always stressful, but the team at KC Car Connection offers trustworthy service to make the experience easy!
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March 2023 by Iezesha Richardson
I bought my car from this place 2019 And it is still doing just fine in 2022. Would highly recommend
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March 2023 by S S
It's unfortunate that this dealership will tell you one thing until you get there and then the whole story changes with the old bait and switch routine. I will never go back to this place!!Yes let me tell you where the bait and switch is. When you tell me you will work with me on the price and I drive 30 minutes to look at a car that is wrecked, but you did not disclose that and stated the vehicle has a clean carfax and no accidents. Off your ad > ***CLEAN HISTORY, NO ACCIDENTS*** but has been hit so hard it split the back bumper. And I ask you where you are at on the price and you tell me it's on the window of the car and that you're not negotiable, you lied to me about the condition and price to get me out there, so there it is. And then when your next comment is fine one cheaper, which there are several and they're not wrecked. Good luck with your junk cars.
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March 2023 by M A
Just purchased a car for my son, and we had a great experience at KC Auto Connection! We never felt rushed or pressured to make a decision. All of our questions were answered timely and there were a couple of small repair requests that were handled immediately! All of the paperwork was ready for us when we showed up to finalize the deal. Price was fair, SUV was in good condition. We are very happy and my son loves his SUV. I would highly recommend visiting KC Auto Connection if you are in the market for a used car.
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March 2022 by Didik Setyawan
Tony and the owner Dion was amazing,really nice and helpfully,thank you soo much...highly recomended
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March 2022 by David Osborne
Nice and friendly people.
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March 2022 by Andrew Kukay
Great to do business with! I’ve gotten all of my cars frim Henry and will absolutely come back.Highly recommended
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March 2022 by Mark Hotle
I highly recommend KC Auto Connection. A car buying experience can be stressful, but that was not the case here. Dion & Henry are easy to deal with --easy going, friendly gentlemen. They were professional, courteous, and very helpful. I always felt they were being upfront & truthful with me through the entire process. Dion was especially helpful arranging the best financing deal for me. I will be definitely recommending these guys to my friends in the market for a nice used car! ** an additional bonus; the car was the best detailed used car I have ever seen**
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March 2022 by Dawn RubinMiller
It appears a prospective buyer stated, "They increased their monthly payments by $100.00. KC Auto Connection, Does Not finance vehicles. It had to be her Financial Institution that increased the payments. I have never met a Sales Team that is as honest and caring as these Guys. Their service is unremarkable! Sorry to the person that the sales did not work out. ? . Your service and sells Team is one in a million! Love you Guys!