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November 2023 by Michael Hatfield
Heather and her team were great to work with! They went above and beyond when it came to helping me determine which size of storage unit would make the most sense for my needs and then reviewed the available units and their price points in a very comprehensive manner to compare pros & cons. They were then able to come thru with a super competitive rate and a refreshing customer~friendly explanation of what would be required to get the agreement finalized. Heather was even kind enough to take me around the facility and show me a number of the available units in person before ultimately making my decision. I would highly recommend iStorage and look forward to being a loyal customer for as long as I have storage needs to be met!
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October 2023 by Brent Green
Great faculty - clean and well kept. Friendly folks. Easy to check in. Liz did great taking care of me.
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October 2023 by Debbie Walker
Liz helped me find just the right size storage unit for all my needs. She was patient with my questions and very knowledgeable.
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October 2023 by Jim Gray
Decided to just buy a shed and quit renting a storage unit after price kept going up every three months. I will be out in December. Final blow was taking away military discount because im not active duty, only veteran. Was a good deal a year ago when I started. First month was free. But then things changed.
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October 2023 by Steve Marolf
Great service from Liz. Other than price increases everything is great!
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August 2023 by Mario Barber
Liz is always friendly and helpful when I need anything. Unit is great and they always clear snow and ice!
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July 2023 by Chanler Beard
Alex has been so amazing! Great with communication, and very informative (: I highly recommend this location, just because of him!
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June 2023 by Valeria Beltran
Alex helped tremously today. I unfortunately lost my keys. Alex helped me get into my storage unit and, I got a new lock as well as new keys. The battery on the drill (he used to open the storage unit,) died 3 times and he was still very determined, persistent, and attendant to help me out.
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April 2023 by Laurabeth Clarke
I just wanna give a shout out to Alex the property manager on Meadow View? Shawnee location. He was so kind when I was transitioning to SSDI. He was gracious about changing my due date with OUT the $20 late charge! Thank you Alex! Really appreciate you!!
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April 2023 by Land Escapes
Alex helped me get the storage unit I needed and everything sent smoothly. 2nd time to rent here and great service as usual.
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April 2023 by Megan O'Leary
Alex and Wanda were incredibly helpful and welcoming on my first visit in! They got me set up with everything I need to start using my unit.
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March 2023 by Mr. J cruzer
I had the best experience at Istorage today. I have been a tenant since 2019 and have been very satisfied with my unit. They do a good job of maintaining the facility. Such as making sure that the gate is operational, as well as the fence is always in good repair. My unit is outside, so I cannot speak to the quality of the indoor units but I have heard good things. Alex is the manager of this site and he does a very good job keeping the office clean as well as making sure that the parking lot and driveways are clear of leaves and trash. We spoke for nearly 30 minutes a day and he was very friendly and helpful, and was able to answer all my questions. Will definitely continue to be a tenant for years to come.
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March 2023 by Sophia Young
My storage fee has unexpectedly increased twice in one year equalling a 30% increase. Seems a bit excess and puts me in a predicament. Not cool iStorage.. not cool.Update: I did receive a nice outreach from the local property manager who did try to get my rate increase down. That is appreciated as I am a longtime user and not a short-time user. I would appreciate not receiving two large price increases in one year regardless of what agreements I signed. It's an ethics thing. Two in one year is frequent.
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February 2023 by Chad Brestogianis
Alex is very personable and has great customer service. The property is well maintained and is a great location. They take care of my everything I need.
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January 2023 by Karen Conyers
Alexander was extremely helpful with suggestions for my storage needs, both now and as I begin to sort through many, many boxes. My experience with iStorage has continued to be very positive.
