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February 2024 by Neiha Cooper
Excellent
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June 2023 by Kelli Ortiz
Eric Coleman failed to complete and file my taxes by the tax deadline. I dropped off my taxes in early April to Eric at the SHAWNEE, KS office and was promised they would be done and filed by the deadline. After hearing nothing from Eric, I called and was told he “misplaced” them (in other words, he lost them.) Eric failed to apologize and still charged me the filing fee. He then lied and told me he would request a refund and that I would receive a check within two weeks. Guess what? The check never came and I am now stuck with late penalties. Eric Coleman has no integrity and is dishonest. He should not be working for H&R Block or any other trusted organization. This experience has been a dumpster fire. Go elsewhere if you want your taxes filed correctly and timely by an honest person who cares about the client.
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April 2023 by Tod Machin
I’ve used HR Block for years. Simple process with peace of mind.
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April 2023 by Alyssa G
2 years later and I'm still suffering the repercussions of using Eric Coleman at H&R Block. He incorrectly submitted my 2020 taxes which caused me to have to amend my taxes. Flash forward to this year and the IRS took $4000 from my refund because of the confusion of the incorrect return and the amendment. So many headaches. Use FreetaxUSA instead! Free federal and $15 to file state.
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March 2023 by bob ware
SHAWNEE, KS. Who gets unbelievably excited about saving you $33 NEXT year? Our Senior Tax Specialist, Mengqian Zheng; that's who!!! :)
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March 2023 by A G
2 years later and I'm still suffering the repercussions of using Eric Coleman at H&R Block. He incorrectly submitted my 2020 taxes which caused me to have to amend my taxes. Flash forward to this year and the IRS took $4000 from my refund because of the confusion of the incorrect return and the amendment. So many headaches. Use FreetaxUSA instead! Free federal and $15 to file state.
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March 2023 by Facetime
They do taxes the way a combine does corn fields. There's noise and debris everywhere, but in the end there is a ton of corn. It's amazing. It is also a fantastic place to work.
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March 2023 by Courtney Linares
Signed up for the 15 min consult. When I got to the office they missed my appointment (the receptionist misunderstood) then the manager told me bluntly they don't do that and never have. I asked about the reservations online that have a consult and he said they don't do that, never have, and doesn't know what Im talking about.
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August 2022 by Judith Orand
They help me, when I really needed help. I,ll be forever grateful.
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June 2022 by Rosalind Mckinley
Eric Coleman, my tax professional is great. He's responsive , informative and friendly.
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April 2022 by Cristin Stewart
It was quick and convenient, and I trust that they were filed correctly. My tax preparer was awesome and answered all my questions. I feel at ease using H&R Block. I won't go anywhere else.
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March 2022 by Gregory Slagle
They were very experienced. She was able to cover my overseas service, stock, and crypto earnings with eases. Fast and easy appts in person or drop off.If you use the online appt scheduler, note that even though it creates a Google calendar event for you, it will not actually be scheduled unless you respond to their confirmation calls or email after you have used the scheduler.
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February 2022 by Brynnann Schott
Very helpful. Took me without an appointment and when he had another appointment 5 mins away.
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December 2021 by Daniel Poole
Contacted them for help with amended return very unprofessional, told us they would file electronically, Been waiting almost the full tax year and still no return has been filed. Called IRS and was told H and R needs to file through postal service. Eric Coleman was the one whom handled our taxes and it has taken over a month to reach him. Will never recommend this company or Eric Coleman as a tax payer advisor again. We missed out on child tax credit and coming January we wont be able to file until this is resolved.
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October 2021 by Dustin Maurer
Overpriced and always tax problems. Call to get answers? Your agent only works two months a year so they're not available. Here's the IRS number though! I know you paid us $300+ a year to file but we're not responsible to figure out why your return isn't available. Awful. Just awful.
