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March 2024 by John Wurtenberger
Stylist was good and friendly but really hate not being able to choose the same stylist each time. Expensive if you don't have a coupon.
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March 2024 by Shraddha Shetty
They are not at all polite to the customers and got a worst hair cut….. completely different from the reference i showed them
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March 2024 by Harsha Vardhan Kummari
Worst hair cut experience
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February 2024 by Sahitya grandhe
I am disappointed with their service …..Its basic to do a blow dry after a hair cut which they didn’t do and when i asked them on call they said the blow dry is free …i did online check in, then after waiting for so long they said that they gonna charge which is ridiculous and way tooo muchhh
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February 2024 by Brendan Graff
Line of people waiting outside at open at 10:00. Staff inside did not acknowledge the people waiting. Finally opened the doors at 10:07. Allowed people who were not in line at 10:00 to check in online when the store was supposed to open, and then helped those individuals that checked in online first even though they showed up at 10:07 as the doors opened. Staff never acknowledged the customers having to wait outside due to opening late, nor did they acknowledge the fact that they allowed others to jump the line due to them not opening on time. Haircut itself was fine; about as expected for a $12.99 (had a coupon) haircut, but overall experience was not great.
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February 2024 by Benjamin Sivewright
Excellent service. Prompt and polite. I will recommend Great Clips to others.
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February 2024 by Chris Gillis
Tried to get my hair cut at Great Clips, a chain i have gone to as for the past 7 years and for most of my childhood too, and was told at 645 that they're closed for the night(sign says 7 and website and Google says 7. I get off work at 630.) Lady at front says we are closed and I pointed at the time and she goes "yeah but it takes too long to cut hair and by the time we are finished we'd be closed. WE. ARE. CLOSED. FOR. THE. NIGHT." I've never been treated that way in my life by anyone, let alone by a business that's supposed to be open when I come there. I've decided to take my business literally anywhere else that will cut my hair and will let friends and family know about thisTo Owner response: I just did, thank you for their contact information.
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January 2024 by Scott Heptig
Nicole is awesome! Very good haircut, and friendly as well.
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December 2023 by Tom Page
The lady i was paired up with yesterday seemed angry from the beginning, and couldn't have been more unprofessional.She was repeatedly forcefully grabbing the top of my head and holding it at first, implying i was moving when i wasn't. Then she was repeatedly forcefully grabbing it and jerking it one way or another implying my head wasn't straight when it was. She also blatantly sprayed the entire side of my face with water while wetting the top of my hair.When i started complaining about her treatment, She said "i'm done", and went to the back, leaving me sitting in her chair. This was by far the worst haircut experience i've had in my 60 years.Her name is Nicole, and she had black hair tied up in 2 balls at the top of her head, and her chair was i believe the 3rd one on the right side. BEWARE
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December 2023 by Dave Rowland
Mary did a great job.
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November 2023 by Andy Autrey
Not too much of a wait. Very professional haircut
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November 2023 by Michelle B
Tonya was great!
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October 2023 by GABRIEL san toro
I come at 5 :18 in Saturday and a barber tall me that they close at 6:00 pm and they don't take more appointments after 5:30 but it was 5:18 pm , and a lady tell me see you tomorrow in Spanish! I was talking to them in English, and then she added see you tomorrow! What??????!!!!! You just Lost a customer and a good tip, but Im really happy that the owner gives them so much freedom and free time! I have to add that they only have one waiting customer and that it was 5:18 pm!
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October 2023 by Ricardo Gonzaga
I came to this great clips at 11906 at 5:20pm on a Saturday and the barber inside said no more for today since they close at 6pm. It was a gentleman.I guess they don't want to work and refuse to check me in.So disappointing...
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October 2023 by Michael
Always get a real good haircut and the Stylist has a soft touch!