-
March 2024 by Daenerys Skinner
This location used to be ran by upbeat wonderful staff who held strong onto the Dutch Bros Creed. But over the last several months, the staff there are absolutely lacking any kind of positive attitude. Waiting there is rarely less than a half hour, when finally served, it feels like you're imposing on their personal time, and they don't always get the orders right, and if you request them to fix it, you're serviced with an attitude.So if you're wanting Dutch Bros, I recommend avoiding this location, the ones in Olathe, Grandview, Belton, and the Legends are far superior and are staffed by the best people!!
-
March 2024 by Yuriana Gonzalez
If you download the app you get a free first medium drink. Yw
-
March 2024 by Sharyn Ballard
The drive-thru faces directly into the west sun. Wowza! Blinded-- couldn't read the menu. Americano was good.
-
March 2024 by Shane Neuendorf
good drinks, and great service
-
February 2024 by N Z
I had to edit my rating...everytime I order I order like this. Large Strawberry Horchata Chai with light ice, soft top and cinnamon sprinkle. I have been here about 50 times same order. Today, no different order the same. I get to the window no soft top or cinnamon sprinkle. I tell the young lady, she tells another worker he comes up to the window already heated says the soft top and cinnamon sprinkle used to come included but not anymore so if you want it, you have to ask for it. I replied, I did ask for it. He said well you weren't charged so I will charge you, I said that is fine, as I was pulling my phone out to open the app I told him I always order with soft top and cinnamon sprinkle I never knew that before it was included, no one ever said anything when I would ask for thos items. He said nevermind I'll hook you up this time. Really rubbed me the wrong way. I specifically ordered the soft top and cinnamon sprinkle like the past 50 times if the young man taking my order did not include it that is not on me. I will pay for any item I order but for him to come at me with that energy like I wanted something for free was way out of line.
-
February 2024 by Kelly Gardner
Absolutely addicted to their coffee. The best ever!
-
January 2024 by brianna balduff
Sitting in line for 20 minutes. The line has barely moved (typical of this location). And what do we find in the middle of a slammed session? Two employees jacking around outside washing out trashcans and placements, taking their sweet time like they’re at a water park. Those tasks should be reserved for closing duties. Customers should be served first. This location is so poorly staffed and managed. Scooter’s is superior in efficiency and service; I’ll be taking my business there from now on after that debacle.
-
January 2024 by Gabrielle Miller
Customer service is always great. Coffee is good value. I spent under $6 for an iced caramel latte and they also gave us pup cups for our dogs! ❤️?
-
January 2024 by Gage Peterson
Dakota made really great drinks for my wife and I!
-
January 2024 by Kim Presler
Love it!!
-
January 2024 by Jillian Smith
I was helped by the same person two days in a row and she is NEW, shout out to the management because I had no idea until she told me today! They were so fast and so efficient I was in AWE; of course being extremely friendly, kind, and helpful!
-
January 2024 by Melanie Lindsey
Incredible service from wonderful people, you'll definitely realize how awful Starbucks is after coming here.
-
December 2023 by Emily Paul
I literally never write reviews, but this was so bad it was embarrassing. We expected to wait a long time (30 minutes) because that’s what you do at Dutch Bros. We started out strong at the window with almost being given the wrong order. Then when asked what we ordered we were met with animosity. When we were given the drinks we were told they didn’t know what they were…we ordered three cocoas. We were super worried because we have someone with a nut allergy and they acted like we were crazy when some of the favors included macadamia nuts. They then proceeded to tell us to taste it to see if we wanted it after we said he has a nut allergy. Such bad service and food handling.*we understand that it might just be a flavoring, but the point is that you should be able to hand us the drinks we order and not have us guess if they even gave us the right one.
-
December 2023 by Jer Constable
I love Dutch Bros coffee, but the wait here is insane. Typically, it will take more than 10 minutes per car. This morning was especially egregious. It took more than 20 minutes to serve a single car. After which, the next car was still sitting at the window after about 10 minutes.I ended up leaving because I don't have an hour to wait for 3 people to be served before I even get up to the order window. I gave them a pass when they were new, but the wait is getting worse as time passes. It's a shame, because the coffee is really good.
-
December 2023 by Devin McCarthy
40min later, I got my 2 drinks. A lady was standing outside and took my order within 5 minutes. There were about 10 cars total. I understand it taking a while to make custom drinks, but when I got to the window, one girl just stands there while her 2 coworkers make all the drinks. She was just standing there & only talked to say here you go. I watched a handful of cars back out of the drive thru because of the wait. Gotta get a faster system because you do have a good product but don't have that much time to always wait for coffee or a soda.
