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“No hesitation to action when there's any form of disposition with the customer's acct. Nor is there any energy of interrogation when asked to verify the acct.”
“We have belonged to the Mainstreet CU for many years. Loved the ease of transferring funds when our children were in college and love the number of places to use the ATM without charge. We don't have a need for extended banking services (purchasing foreign currency) so this is perfect.”
“We have been customers of Mainstreet Credit Union in Olathe for over twenty years. Our sons opened super saver accounts when they were very young, and our youngest son never banked with anyone else for the last seventeen years. Mary was always there when we needed assistance with loans. We moved to Missouri a few years ago, but we will always keep our account with Mainstreet. Thank you and God Bless.”
“It’s as easy as 123. The feel of family when you walk in and how you are greeted plus the friendly customer services. Lisa was amazing and made the experience a great one.”
“My choice of a MCU office to use for banking is the Bonner Springs, Kansas, office. The staff there are so friendly and go out of their way to meet my every request. The office is very convenient and modern also.”
9:30AM - 5:30PM
1105 W Dennis Ave, Olathe
Credit Unions
“I had a great experience opening my bank account with no fees. Michael G Walked me through the process, helping me with any questions or concerns. Customer service was great.”
“Round of applause and hats off to Samantha Romero. I’ve done bruises with Azura for years and I’m not sure how long she’s been around but she needs a raise. I explained to her what was going on and what I was trying to get done and she made it happen. I actually could feel relief.”
“I went from US bank to Community America Credit Union. I can't say enough good things about them. They let you have 4 savings accounts, which you can move money anytime you want without fees. 2 checking accounts, which is so helpful for bill paying. They will help you get a budget set up. They are so helpful financially.”
“Vanessa has been instrumental in helping me deal with my recently deceased mother’s accounts. I was frantic and overwhelmed and Vanessa went above and beyond helping me take care of everything, making it as easy as possible. She is fantastic and if I’m ever in the market for opening up another account, I will absolutely go to her”
“Called to ask questions due to needing debt consolidation loan. Jenny saved me from making a huge financial mistake, gave me better options that made more sense, got me approved for a loan and was able to set up checking, savings and the loan over the phone. Easiest process I have ever went through.”
“Tried to deposit 30 bills into the ATM around 8.30pm on 12/30/2024 and one bill got returned with a message that either the deposit exceeded the limit or the bill is not right (not exact message but similar). I took the returned bill and inspected to see if there are any folded corners waiting for the ATM to show the deposited 29 bills but instead I got a message if I want to do another transaction or not. I selected 'NO' and I saw a 'TRANSACTION CANCELLED' message and no receipt was returned. I immediately checked my balance on the mobile app and I did not see the deposited amount. I called the bank but found the call center to be closed at 7pm and so does the live chat. I inserted the ATM card again, did a balance inquiry and still don't see the deposit. I withdrew $100 and I was able to. I then tried for another deposit transaction but deposite was disabled and I was not able to do it. I will have to go to the bank tomorrow morning to see what is wrong but it would have been better if there is a number to call and speak to a representative for ATM issues on the ATM itself if the ATM is open to record such issues immediately. Unfortunately, i have to wait until the next day to report this ATM malfunction, this is the reason of me reporting it here.
UPDATE: I called the customer service on 12/31/2024 and was told that the ATM machine will be serviced on 1/2/2025 and this issue would be resolved. I checked my balance on 1/2/25 and I see my deposit in the account! Relieved!!! Thanks a lot to the customer service!”
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“Gio Solorio Carmona helped me tremendously this week. He helped me over a 2-day span. He was patient with me. He was clear and precise with explanations. He answered all of my questions. He provided to me top-tier support. He spent his time with my account, which I appreciated greatly. He printed out documents for my account. He gave me phone numbers to help me with my account. Thank you Gio Solorio Carmona for your time helping me this week.
Gio himself deserves 5 stars. CommunityAmerica itself is a 2 or 3.”