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“I have been with these fabulous people for 30 years ! I wouldn't leave them for anything ! It's a family there ,I'm proud to be a part of . Chrissy , that's my banker , she will anything possible to help you . They all go out of their way to help you . I learned Credit Unions and Banks are a bit different . I have never felt like a number to them . I will never leave them . If you are looking for a change , KU Credit Union in Shawnee !”
“No hesitation to action when there's any form of disposition with the customer's acct. Nor is there any energy of interrogation when asked to verify the acct.”
“I’m always treated well at Mainstreet Credit Union Bank. Very helpful with my needs. Professional at all times. Yet very friendly which is important to me. The last bank I was at acted as if my money was theirs. They were not friendly polite or professional in any way but rude as if we, the customers were bugs. I would and do recommend Mainstreet to anyone who needs a good bank. Marilyn W. P.S Still feel the same way. Great Bank!”
“We have belonged to the Mainstreet CU for many years. Loved the ease of transferring funds when our children were in college and love the number of places to use the ATM without charge. We don't have a need for extended banking services (purchasing foreign currency) so this is perfect.”
“My choice of a MCU office to use for banking is the Bonner Springs, Kansas, office. The staff there are so friendly and go out of their way to meet my every request. The office is very convenient and modern also.”
“They absolutely could not have made the loan process any easier for me. They were kind, responsive and prompt. It felt like working with a friend from my first conversation with them! I can’t recommend this credit union enough.”
“After being a member for a few years, I officially had my first trip into a physical branch to process a name change on my account. Admittedly, I’m not super familiar with the modern branch experience- but, was pleasantly surprised by the kindness of the folks working in the branch. Nearly everyone greeted me as I walked in, helped direct me to their lobby where I could wait for the next available representative, and Tina was very kind throughout my entire transaction.There was a brief miscommunication to me prior to visiting the branch, as a member of the Contact Center advised that solely my new Driver’s License would suffice to update my name- however, when I spoke with Tina she let me know that she would need a legal name change document to assist me. I luckily had images of this ready! The Contact Center representative wasn’t able to help me remotely, because during the online account opening process I hadn’t been prompted to set up security questions to be verified remotely. Otherwise, I never would’ve had the visit into the branch in the first place!Overall, a really pleasant experience and I was glad to see the credit union motto of people helping people in full swing all around!”
“Love this bank!!!! I’ve been banking with this bank for about 4 months and they’ve been great! Michael has really helped me get what I’ve needed done! I’d highly recommend this bank to anyone. ❤️”
“Round of applause and hats off to Samantha Romero. I’ve done bruises with Azura for years and I’m not sure how long she’s been around but she needs a raise. I explained to her what was going on and what I was trying to get done and she made it happen. I actually could feel relief.”
“Community America Credit Union in the Kansas City metropolitan area has consistently provided outstanding service. Their commitment to customer service is commendable, earning them an A+ in my book. I appreciate their professionalism and dedication to ensuring a positive banking experience.Mark S.”
9:30AM - 5:30PM
1105 W Dennis Ave, Olathe
Credit Unions
“I have been with this credit union since the 90's. They have always been kind and helpful. They caught a thief trying to get some of my money and denied these 2 transactions. I am so thankful for their employees staying alert to weird things. THANK YOU MIDWEST REGIONAL CREDIT UNION. :)”
“The best bank ever!!!Always there to help with your needs and all the rep are very helpful and nice.Mortgage and auto loan they move fast, no hassle or run around very straight forward.Thank you guys for everything...”
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“These stars are for this bank staff (Not corporate office) after they help us when a charge we had to dispute AFTER corp gave us the run around over and over. Even the manager was upset at them. But the staff helped us get it straitened out (A++)Now corp y’all need to get new people when you try to dispute charges instead of rude, unprofessional and down right lazy people. (F+)Maybe have the bank staffs train em they did a way better job!”