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February 2024 by Mike Flesher
Raised prices 25%. Stopped giving towels. Not worth it.
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February 2024 by Austin Ingram
Went through the car wash feb 5, went in slightly dirty with no damage. Felt a slight bump half way through, didn’t think anything of it until I got out. I know have scratches down my passenger door, bed, finder flare and swirling in the paint on the bed as well. Company states they reached out on the 8th, I never received any communication. They have declined my claim due to not being able to see damage on the video footage and the the location is inconsistent with with their equipment. So if you drive a bigger vehicle better start checking your cars, I don’t want any one else out 1000+ dollars for a $25 wash. It’s the risk we take I get that, but the truck is 2 years old and i washed and waxed regularly. That damage was not there prior to going through your wash.
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February 2024 by Tom Moloney
Good car wash. Several different levels to choose from
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February 2024 by Steve Kueffer
JC and his team does a great job!
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January 2024 by Scott Wohlford
Love the personal attention
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December 2023 by John May
I always get compliments on how good my car looks. Tha wash seems to last longer than any of the other car washes I've used before. And the free vacuums accessable from both sides of your vehicle are the best ever. They also provide you with a moist cloth to clean the inside of your vehicle while you are moving through the car wash. The price is really reasonable when you consider that you can as many times as you need to. I LOVE IT!
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December 2023 by Christopher Bruggeman
Paying $40 a month to have a "fast pass" and literally watched as 5 cars in the non member lane go first. Happens all the time. I mean at least remove fast lane.
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October 2023 by Dennis Bode
Great car wash that is super hard to do business with. I have no issue with the quality of the washes I get but trying to manage your account or make changes to your account is impossible if you don’t go to the location in person.The mobile app, which was very limited, went off line without notice or any replacement. I tried the website to update my payment information and it would not process. The feedback I tried to share via the contact us link wouldn’t even go through.I’ve had to resort to leaving public comments hoping they will be noticed. It’s 2023, it’s time to move into this decade with the technology that supports your business.
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September 2023 by Jason Spandet
If you really care about your car, be aware!! They did some minor damage to my vehicle during the wash. I reported a claim, and they confirmed there was no prior damage to my vehicle and that they had it on video, admitting liability. I tried to be reasonable with them during the claims process, but the customer service died there. Very unhappy with how I was treated. Also, be very cautious when entering the wash. They don't line you up well and can damage your rims. They will also try to jam as many cars in as close together as possible which can make it dicey if the wash stops or on exit.
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September 2023 by Jason S.
They are more concerned with getting you through quickly than taking care of their customers. My vehicle (which I am proud of and keep in great condition) was damaged in the wash. They had it on video, and admitted that there was no evidence of prior damage and that they would take care of the repairs, which I was happy with. Cooperation stopped after that and they have been totally unreasonable. They also damaged my neighbors brand new Tesla. Be very cautious with your rims as they don't do a good job lining you up also. Sadly - can't recommend them at all and buyer beware! Cancelling my membership.
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September 2023 by Shannon Somolik
Went through the car was on Sunday and got helped out by Benton. Super friendly, & very knowledgeable. It’s people like him that make driving 30 min to wash our car here worth the drive
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July 2023 by Gopi Doniparthi
The wash did a very good job and they provide a bug spray to remove all the bugs from the front of the car and the windshield. Also, they provide clean towels and sprays ti clean the inside of the car.One last thing is that the people working there are friendly.
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June 2023 by James Vasquez
Great service. This is a quick and efficient way to clean your car multiple times a week. Currently paying for two vehicles. its worth it.
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May 2023 by Nolan & Erin McCall
I signed up for the 3 months for $10 per month deal. I went in 7 days in advance to cancel, had my bar code scanned, and was told I was good to go. I was then charged $40 for an additional month. I tried calling corporate to get the charge reversed. It has taken weeks to get answers from corporate and all they very reluctantly offered is to give me 2 free washes to compensate while canceling out the rest of the paid for $40 month. Customer service was extremely rude and unprofessional. I do not recommend using the subscription service here. Nothing against this particular location, they always do a great job with the washes.
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May 2023 by Greg Kemp
Great spot to clean and vacuum your car. Hopefully Kay will greet you let you know the different options. Great first impression for Club Car Wash!
