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“This branch always does a good job of making sure my needs are taken care of. The other day I went in and a teller wasn't quite sure about a certain rule or policy regarding a check I wanted to deposit, and once he got the information he needed, not only did he call me, but he also emailed me to give me the correct information. I really appreciated the follow-through on that.”
“We had to open a business checking for our scout troop. We didn't know all the things we needed and Melanie took the time to call and reach out to the Girl Scout Council as well as higher ups in the bank to make sure we were able to leave with a troop account! Thanks Melanie!”
“Always friendly, always remembers me. Sara at the Lackman location always has the best smile and always knows how to help. I have 2 business accounts here and my personal accounts.Next time in and Sky was my teller. She helped me over the phone on a transfer earlier in the day flawlessly and then when I showed up right at 5 she was happy to still help me! Very satisfied.”
“Very friendly, helpful staff that assisted me in setting up checking & savings account. Nakhon answered my many questions & since then I received assistance from Mgr Cliff on some possible fraud issues. He helped me take care of problem & recommended measures to take accordingly. Tellers are always smiling & helpful, including Susan who usually helps me at the drive-thru window.”
“Metcalf & 103rd location is so helpful because of PJ Sood. He takes the time to explain things and always lets me know if the bank is offering something that I can take advantage of.”
“Heather that works there is the best. I have been a UMB account holder for 25+ years and she has been there helping me along the way. She is very professional and kind and always puts a smile on my face.”
“My husband and I have been banking here for over 25 years. The customer service by the tellers is always outstanding. We recently did a loan with Jennifer and she was so helpful. She was able to get it done and find quickly. I highly recommend!!”
“A wonderful experience every time I visit. The staff is friendly and helpful. There is a coin machine that is free to customers. If you need a copy of your statement it is free.”
“This bank had very quick service and was attentive and prepared for questions, especially regarding the CD special and banking options. I opened a CD with Jenny who was very helpful and answered my inquiries on that specific account. I would definitely recommend this branch and promotions to others.”
“Kelly the bank manager at the Shawnee Mission branch has treated my husband and I with kindness and extra care. She had been so amazing with our family during a difficult time. Go see her, she is the best!”
“Ardonyalasha Johnson and Ayesha Jones these, ladies were spectacular. They made my banking experience super easy, I was relaxed and they made my day. GO SEE THEM!”
“Nina at the Midland branch is so helpful. She is very kind and attentive. Thank you Nina for the help you provided me. I’ve had very positive experiences at this branch.”
“I've been a customer at this location for years.... sadly I had to close my account. Even though I was not a large $ account holder I was always treated so nicely here and will miss banking there. Thanks to the woman in the front at the first desk who's always been super helpful when I needed it.”
“I have been with these fabulous people for 30 years ! I wouldn't leave them for anything ! It's a family there ,I'm proud to be a part of . Chrissy , that's my banker , she will anything possible to help you . They all go out of their way to help you . I learned Credit Unions and Banks are a bit different . I have never felt like a number to them . I will never leave them . If you are looking for a change , KU Credit Union in Shawnee !”
“These stars are for this bank staff (Not corporate office) after they help us when a charge we had to dispute AFTER corp gave us the run around over and over. Even the manager was upset at them. But the staff helped us get it straitened out (A++)Now corp y’all need to get new people when you try to dispute charges instead of rude, unprofessional and down right lazy people. (F+)Maybe have the bank staffs train em they did a way better job!”
“I get soo confused at all this bank paperwork. If I didn't have Kelly, Luis, and Jannise. I would go crazy. They ALWAYS help me, as long as it takes. And believe you me, it takes a long time. The bank in Shawnee is the BEST BRANCH!!!!!! Everyone there is SO patient and kind. If you the the BEST service, this is the bank.!!!!! Try it, you will be HAPPY you did!!!!! Thanks BMO crew!!!!!!!!!!”
“Staff has always been awesome to work with and always friendly! I’ve got several options to bank with closer to me but this branch has always been rock solid and I couldn’t recommend them enough.And I’m not getting paid for this endorsement.”
“Carmen is a great manager and this is a great location, like any Commerce branch. They are the QuikTrip of banks! Reliable and steady and able to solve problems both simple and complex with a smile.”
“Overall service was outstanding, professional in every way, very thorough and very thoughtful!! Jennifer was extremely helpful as well as took the time to assist with assuring that all of my banking needs were taken care of that day!! Jennifer is an excellent employee who definitely is an asset to Arvest Bank!!”
“Selene was excellent at helping me set up my new bank account. I've had US bank for a year now and it's been super easy to navigate and get a hold of someone if I have an issue.”
“Nayelly Gonzales... assisted me very attentively and professionally with some claims where I had already lost... 3 years ago I lost $300... due to the negligence of a Wells Fargo employee... but Nayely Gonzales... assisted me and helped me... Now I have recovered a %15...confidence that I kept below %0...we are going to leave the card dusty...and in the dark...we are going to only spend $100 bills...and we will continue working in cash...until we regain trust in WF...%100...people like Nayelly Gonzales...need wells fargo...professionals and attentive people to do their job...because they have many... ..employees...who only tell you do it online...and that is sending you into battle. When employees can help you... thank you wells fargo for your services and thank you Nayelly Gonzales for your help... I give 2 stars to wells fargo for her services and 10 stars to Nayely Gonzales... for her dedication and effort. ...I hope you become the manager of many branches of W.F..that they recognize your work and double your salary...I think that many clients can trust and continue in W.F...if they are qualified like you Nayelly Gonzales...them attend...I will continue working in cash and giving it my all...then we will see Wells Fargo again...let's pause for a moment...life does not end here, life continues and we have to continue fighting and enjoying. Not from w.f.'s debit card... but from the real bills hahaha... how beautiful they are adorable...”
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“I moved to this bank a few months ago. Best decision I ever made. Great business banking great employees Jennifer the manager is awesome. Omar, Moon ,Adam and Melinda are amazing. Thank you all”