AutoZone Shawnee Mission Pkwy in Shawnee, KS is one of the nation's leading retailers of auto parts, offering new and remanufactured hard parts, maintenance items and car accessories. The store is convenient and has a wide selection, so customers can find what they need and enjoy good prices. The manager and staff are friendly and helpful. For example, a customer had a starter that was defective and was able to exchange it with no problem. The starter was tested before the customer left and was good to go. A customer also brought a windshield wiper that had stuck in ice; the manager dug out a part, fixed the wiper, deiced the windshield and removed snow from the car. The manager also helped a customer with a battery remote, ran a diagnostic on daytime running lights and determined they were working properly. While some employees may be new, the new crew seems to provide better service. Overall, the store offers reliable service, helpful staff and a convenient shopping experience.
I had Sebastian help me at this store Very kid and very fast at putting a light in for me!! He was the manager. Awesome place!!
March 2025
Purchased a starter there that was defective and returned it for an exchange with no problem. Plus I had the second starter tested before leaving the store and it was good to go. I couldn't get this type of service at the AutoZone close to where I live. It was always our machine is broken and we can't test starters.
March 2025
They had I was looking for I had to go to another store to get it but they had it.
