-
July 2024 by Jenni Jones
Kathy Jo is always so friendly and effiencent i love seeing her welcoming smile and top notch customer service!
-
July 2024 by Kathy Mallory
Pay for 2-3 day delivery and get package 2-3 days late. What a rip off
-
July 2024 by Shane Palmer
I get sent there to drop off packages regularly for work and they are fast and very nice every time I go there.
-
June 2024 by Judi Soldan
They go over and beyond trying to help with addresses and mailing problems etc.
-
May 2024 by Hayblee
Friendly and fast
-
May 2024 by Cleveland Watts
Usually a great place to drop
Off my Amazon or Tick tock returns. Went in last Saturday to drop off and told I needed a box for my Tick tok return. Explained to the associate that these returns are free. Associate got a attitude and told me next time to make sure I
Bring a box for the return because they are not free. This was after I read her the instructions from Tick tok.
-
April 2024 by Marc Funk
Great place to drop off your items to be shipped. There are plenty of staff on hand to help you and get you on your way. I didn't have to wait long to get helped.
-
April 2024 by 111bevc
Excellent & friendly service at this SALINA location.
-
April 2024 by Joshua Barnhart
Great customer service.
-
March 2024 by Kelly Granere
Fast and friendly
-
March 2024 by Renee Corn
Always friendly & helpful!
-
March 2024 by Nutkase 666
Because I need clothes from amazon
-
March 2024 by Emily Navarro
I had a very quick and easy time at this location
-
January 2024 by Tammy Westphal
Friendly, helpful employee.
-
December 2023 by CPT D PORT
I called the local location to see if I could get my package held since they tried to deliver while I was away from home. They delivered it outside of the estimated time as well. In order for the package to be held at a pick up location there is a 5.99 fee that I'm not paying. That is utter Bull$hit that your making a customer pay for the companies mess up. Seems like they don't care about the customer or their package contents. I felt like I was just dumped off to the next person that also did not want to deal with it. If I need to sign for a package because of its contents, why deliver to the address when someone could be at work? And then on top of that when I request to have it held at a location for pick up, you charge more money on top of the shipping and handling charge. I see this as greed and a lack of care for the customer. If I could give no stars I most certainly would. I still don't have my package. I highly recommend for customers to NOT use UPS in Salina for deliveries. I don't trust them anymore. Go to FEDEx. They have better accommodations and customer support and workarounds. They also will hold a package for you at a location for no additional charge. This was a very upsetting experience. Like I said use FEDEx. I'm not sure if its more expensive but from my experience the company itself, whether it be privately owned or owned by a corporation will try to work with you unlike UPS who just dumps off problems to someone else. Very disappointed. I've already made a formal complaint to UPS. Let's see what action they take.Update: I forgot to add that the driver when he delivered was suppose to leave a note giving information on how to get the package that was supposed to be delivered. Never happened. I have this all on camera as well. Poor execution.
