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March 2024 by Jenni Jones
Keala and her team are the BEST!
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January 2024 by Donna Bowden
1st time in there is one person. Long wait. Not a good selection. Disappointed. But still love the bagels.
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January 2024 by Russell Smalley
Always stop here on road trips, always good experience!
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November 2023 by Debbie C.
Cold soup, maybe 1/2 cup of cold soup inside the bread bowl. Not remotely enough to fill up. Out of coffee, out of tea and not during rush hour. Would've gotten more for my money with a can of Campbell's soup and a stale piece of bread than what I paid for here.
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November 2023 by robbin bowman
Very pricey won't go
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November 2023 by Brenda Smith
I am very saddened that chili is no longer on the menu. It has been my winter comfort for many years. I have been a very frequent patron since this location opened. They know me by name. I've been told that this location has a smaller menu now. I do understand that cinnamon rolls were first taken off then brought back. Please do the same with chili as many people want chili with their cinnamon rolls. I'm pleading!
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October 2023 by Rita Price
I got the grilled cheese and autumn squash soup. Its was good but a little expensive.
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October 2023 by J W
Three times now they have made a sandwich wrong. They need to have better management overseeing the quality that goes out. Sad. Big name but poor results.
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October 2023 by Joseph H.
Really nice Panera Bread location the place was clean and they were busy, service was fast and food tasty, even the cookies were fantastic, does have a drive thru also self service ordering machines which makes it quick and easy ordering your food.
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October 2023 by Jason S.
Do not use this Panera!!! I went to order a toasted sandwich, out of the bread... as always!! My Caesar salad had no dressing, the sandwich I did get was just thrown in the bag, ended up all over bag.... Worst place!!
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September 2023 by Duncan G. Clark
Always a pleasure to dine here. Not your usual fast food! Menu changes rock! Always new choices. Visit soon!!
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September 2023 by J Wasdon
Panera use to be good. I ordered the smokehouse barbecue chicken sandwich only to bite into the most bland, unseasoned chicken sandwich I’ve ever tasted. The chicken was somehow dry and mush at the same time with zero flavor. The bread as usual, was dry and hard around the edges. Supposedly had barbecue sauce on it but was barely noticeable. I also ordered an iced caramel latte… coffee was bland and tasted like hospital cafeteria coffee with some caramel sauce added to it. Very disappointed with the food at this place and how much flavor it lacked. And for the price, definitely not worth it. I’m sure their soups and bread bowls are still good but nothing else I’ve ever tried has been worth the paper they wrapped it in.
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September 2023 by Linda Higdon
Been far from civilization for awhile so when I saw a Panera, I just had to stop in for a hazelnut coffee ☕ in the lobby it was empty so I asked for them to please bring more out. Usually they have a refill ready to bring out and exchange empty pot, they didn't have one ready and also they usually have a pot for drive thru but they were out also. So I waited for it to brew. Not a huge deal. I did however notice while waiting a young lady just got off work she was putting her lid on her drink on the way out and spilt soda on counter and floor, she looked at it and just walked out. Not a good worker if you ask me.I also came again a day later while I was in town and coffee was great, but Really Disappointed in the lack of customer service skills this crew possessed. I came in nobody says hello they don't acknowledge when customers walk in or when they leave. I order off the kiosk both times so I didn't need any help but there was a group of workers at the registers not sure if they were training or what was going on but not one person said hello some of them looked up at me while I was getting my coffee but I thought, how rude. Where I come from workers on or off the clock smile and acknowledge when a customer walks in or they're leaving and your within distance of seeing them you should say something anything. I hate going into a business and nobody says hello how are you or bye see you next time or I'll be with you in just a moment it's rude and horrible customer service. Even if your not working the counter and your in the back but you see a customer and notice nobody says anything I think you should!!! And all the panera's that I've ever been to besides this one, always has excellent customer service. The best customer service is something that Panera has always been known for no matter what state or what town you go to. The lack of customer service skills at this store could really make or break a customers return. I always thought that no matter where you went you would get good service excellent service at Panera bread even if the food or drinks weren't good. I was wrong after years of going to Panera Facebook customer love hazelnut coffee this store's customer service was no different than any other fast-food restaurant makes me want to just go to Starbucks instead!
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September 2023 by Karen D
Very disappointing. Order was incorrect and missing items. Delivery, although confirmed did not happen. We had to leave meeting to go pick up AFTER calling to find out where our food was. Quality was very poor.
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August 2023 by Kynda Fisher
Came in with my sleeping baby and the staff was so helpful and friendly, great service!
