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February 2024 by Victory
Tried to pay my bill at 7⁰²pm the day before it's due. It's Sunday, customer service is closed so I can't call in or make a payment. Tried to call my son 3 hours later and phone is off. Customer service is available to cut phone off but not available for payment. Prepay service has to be paid the day before to avoid cutoff at 12⁰¹am the day it's due. It's difficult to do that if you can't pay online or call in payment.. 24hour customer service is needed or access to make online payments to prepaid accounts.
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November 2023 by Josephalan Fears
A good reliable internet service provider.
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January 2023 by Jay Killen
Cost is right they been very helpful and also they will take it straight out of my bank account
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January 2023 by Billy Lininger
Very rude the salina store is the worst the lady's wear so much perfume the store stinks makes your eyes water, no stars but makes u put one to leave post
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December 2022 by Dylan Vessey
don't waste your time or money have had problems with my phone since the day I got it and they want me to pay 200 to fix it when is was messed up when I got it
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October 2022 by Jerry Winters
I can't believe this place is still in business, I can assure you they do not care about customer problems with junk phone's they sell So Unless you got money to throw in the garbage, I'd shop around, Walmart has better service and takes care of any problems without wanting more money. Their mark up on phones is approximately 75.00 more than priced on internet,.. so shop around !!
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October 2022 by Chris Jorden
Huge shout to John and Becky. They are both so easy to work with and super Friendly!
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June 2022 by Annette Ochs
Jon and Becky were both awesome and helped me get my mom set up with a home phone. They made the process quick and painless!
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June 2022 by Harold Demoret
We had a problem with the internet. I called and that assured me some one would be at our house by the next day. I agreed. About an hour after calling them they were aymr rhe door. I think de spent an hour or less and had it working. He had several thinkd he has to do ti getting the internet working right.
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January 2022 by Josh Herrman
The associate was so nice. They have a racing rig setup to pass time too which is very fun. Had a great experience there.
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September 2021 by Chris Prescher
The customer care is great. They make sure you are satisfied and never pressure you just to make a sale. I even gotten my parents to change phone providers
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June 2021 by Brecken Wilson
I called the store in my own town but their store was busy so it transferred me to this store. I was “helped” by someone named Becky and I’m on the verge of switching phone companies because of how difficult and rude she was. No customer service skills here what so ever, you’d be better off going somewhere else for your technological issues.
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June 2021 by Sarah
Yikes! Spoke to a Becky here on the phone. Instead of answering simple questions i had, she acted as though it was an inconvenience to her, and proceeded to argue with me about my phone plan. Customer service is not this company’s strong suit!! -2/10
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January 2021 by Wes Campbell
Very friendly and very knowledgeable!!! Been there almost 10 years and never have had a bad experience!!!
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February 2020 by Jerry Harter
So far good service at reasonable price.
