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September 2024 by Rhonda Berger
We were traveling across Kansas with our truck and travel trailer when we decided to stop at a rest stop. When we started the truck back up we got a warning that there was a problem with the connection to the trailer. We disconnected the trailer, cleaned the contacts and still had the warning. All the lights still worked and as far as we could tell the trailer brakes were working . We looked up in the trucks owner’s manual and it just said to see a dealer.
So after spending 2+ hours at the dealer and not finding anything wrong with the truck, they referred us to Lorenson Industries. It was after 5 o’clock but they answered their phone. Told us that they could get us in three days later. ? We were only planning to spend one night in Salina, KS. After some more discussion they said we could come in first thing in the morning and they would look for any obvious problem but they wouldn’t have time for anything more than that.
So we arrived at 8:10 am the next morning and they got us in right away. In less than 20 minutes they found 2 broken wires leading to the rear drivers side brake on our trailer. All was fixed and we were back on the road in less than an hour! Thank you Kent Lorenson for squeezing us into your busy day. We truly appreciate it!!
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July 2024 by Paul Zeller
Prompt service very helpful
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September 2023 by Maxwell Scheffler
Wow high dollar
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July 2023 by Sharon Manning
They have all the little things that you cannot find elsewhere!
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February 2023 by Harvey Mikulecky
If you want service, great place. They have a lot of parts on hand, unlike other rv stores.
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February 2023 by Jeffery Moyer
Always friendly, and almost always has the part you need, fast and efficient service.
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September 2022 by Patti Cowin
I only go to Lorensen for repairs
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September 2022 by Richard Hearron
Great service
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September 2022 by Jason Harris
Grat place to conduct business with tks guys
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August 2022 by Barbara Vogli
Lorentsen just put a new awning on my motorhome. They did a beautiful job with the main automatic awning and also replaced an awning over my small slide out. I also asked if they had a way to lock the kitchen drawers so they would stay closed while driving. All was done perfectly. I have always been very satisfied with all services they have performed on my motorhome.
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August 2022 by Tom Tracy
If you have trouble with your RV, this is the only place to take it. Very knowledgeable with parts in stock.
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August 2022 by Tim Cox
My water heater in my camper didn’t work. They had everything but one piece in stock. They were very kind and easy to work with. And I have no problem waiting for the cover they had to order for me. 100% would recommend to anyone! Even another guy helped me in the past. I couldn’t get the rv to ignite on propane for the fridge. Instead of selling me parts I didn’t need he told me he bets it just needs cleaned on the igniter and the pipe. I did as he said and it works! Would trust them anytime anywhere!
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August 2022 by Ray Kokinos
I am traveling, one day in on a long trek. The repairman instructed me on how to reset my slideout that needed an adjustment...mine auto syncs and he was kind and patient as well. Please consider these guys if you ever need service in their area.
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July 2022 by Yvonne Rodriguez
On our Summer Vacation & we’re from Texas. We went from Corpus Christi Texas to Colorado, Wyoming, Montana, N Dakota, S Dakota & we started having trouble with our slides not wanting to close. We come to Salina Kansas & get recommended to Lorenson RV Services. We needed a small pieces called a Love Joint. They didn’t have it but he had an old motor we bought as salvage for A few bucks & IT WORKED!!!!!!!!? We Can’t say Thank You enough. If your having trouble in Salina Kansas go to Lorenson’sGod Blessed us with them .?
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May 2022 by Stephanie Branch
The people were very informative and did a great job fixing our rv highly recommend
