-
September 2023 by Amy Schwarzer
I was on a road trip, 1,300 miles from home and heading to a wedding when my transmission valve began failing. This Aamco took my car back almost immediately, did all the leg work to figure out what was wrong, where parts were, etc. It turned out the repair was covered under warranty, so ultimately I got it repaired at the dealership, which the staff made no complaint about despite helping me extensively. They didn't even charge me for the diagnostic. They were willing and able to do the job very fast had I stayed with them and they were so friendly to a soul lost in the middle of Kansas.Service: Transmission
-
September 2023 by Albert Kline
A+ service by John Hillis and crew on diagnosing/replacing my car engine!!! My car broke down near Salina, KS while traveling from CO to OKC where John's crew quickly determined my oil drain plug fell out and my engine seized up. Furthermore, John was a huge help in keeping me calm throughout this out of state ordeal and further helped me focus on successfully making a claim against my local service center in which their insurance determined that they were 100% liable for the damage to my engine, paid for the full cost of a new engine, and I was reimbursed 100% for all my travel expenses.John was really good about keeping me up to date on the progress of my car along with letting me know what's going on insurance claim process. It took about a 2 weeks overall to get my car back...but only 1 day was used by John's crew to get my car back to running like new. Majority of this time was waiting on the insurance company to send an inspector over to look at my car as well as making a determination/processing full payment of the repairs.I highly recommend this shop...especially for their excellent service, professionalism, and expertise!Services: General repairs & maintenance
-
August 2023 by Armachillo Armadillo
Brought in my truck with a $3100 one week quote. Ended up taking 6 weeks and $4200. The shop would not give me a straight answer. After 3 weeks I asked nearly every day and was repeatedly told it would be done "today or tomorrow" after getting my truck at the end of week 6, the truck would not drive over 40mph, I had a terrible back fire and awful fuel mileage. I called the shop and they said they could not fix it as it was not the transmission causing the issue. Do not use this shop, I was without a vehicle for 6 weeks... unbelievable.Service: Transmission
-
August 2023 by Kamisha Hill
If I could give less than a star I definitely would . This shop is the most unprofessional place I've ever used. I was repeatedly told what I wanted to hear not what was the actual truth .. the manager John has no idea what he is doing or what a manager should do. I also run a very successful business and if I had him as a manager or employee he wouldn't be there long. He promises things he shouldn't just to get your money. I have paid with cash for a transmission to be rebuilt 5608.80 in cash waited longer than promised for it to not even start the day I picked it up due to the mechanic not putting into part completely or so he said and since it was right at close I trusted he was right it was a 1 tome thing but not the case for the next few days it would occasionally not start unless I moved the shifter in and out of park I called John on Friday afternoon and was told it just needed an adjustment and to bri g it back however i run a business and it was friday afternoon busiest day for my restaurant so monnday was when i planed to return with it over the weekend I noticed it was not working correctly it had very little power when entering the interstate once it got up tp speed it seemed OK but each and every time I would again not have the proper power when getting on the interstate. On Monday I returned with my car the mechanic ( not the manager) rode in the car and said it takes a few weeks for the computer to relearn and it was normal. I said I needed to go out of town 3 hours away and he assured me it was OK to travel . Not a full 2 weeks from picking up my car it's now back in their shop in need of the same repair it stopped working I was told they would get right on it at 1130 am as of 530 pm it hadn't even been looked at and had just been pulled into the bay and was not going to even be looked at until morning. John had no clue what's happening in his shop he promises things he shouldn't and he has no business being a manager . I am a general manager and can definitely say I would handle this situation completely different I would be honest with the customer to start with .. do not believe John if you decode to use this shop. He doesn't do anything a manager should he has no idea what goin on in his shop he isn't a mechanic he has no people skills and overall is just a lier making commission on my hard earned money and yet I'm just suppose to " give him the benefit of doubt" as he said at 535 pm promising me yet again something he already promised and failed at. I do not believe or trust anything he says and neither should anyone else 5608.80 cash lesson learned go to anybody besides this shop
-
August 2023 by Spencer Klein
They were able to get me in and preform a yearly PTU (transfer case) service on my vehicle before I had to leave town for a 1300 mile trip.
-
July 2023 by MtZ
Nice shop to do business with just wish there was more leeway on where they can shop for parts so as not to be too expensive for the customer. Spent more on the work I had done here than what is owed on the vehicle itself. I can find lower priced parts by searching other avenues, then they should be allowed to do that also and not have to go through just certain companies who raise prices exponentially just to make a large profit off the consumer.
-
May 2023 by Renzo V
I shoulda known better. The guys that were working there when i had my clutch replaced were so unprofessional rude fleeting convoluted and just bad at customer service. I shoulda just gone with virgil. They had my car up on the lift to get up under it and had the enfine supported by a tripod looking stand on its oil pan....well the oil pan broke causing the entire unit to shift in a way it was not meant to. Well that damaged my cars frame brole two motormounts and bent the exhaust downpipe. Thats 1. 2 the never replaced my slave/maste4 cylinder. But charged me for a new one AND labor fpr removal replacement. AND 3 they said their suppiler sent the wrong part and charged me another 200 some odd dollars get this for a new oil pan after they had had my car for 2 days. All together 1800 dollars i paid cash plus another 200 or so. Welp. Driving home 1200 miles the brakes went completly out and the engine blew.. AT ONCE! I crashed into a ditch. I was on i 95 near quantinco VA. And could have easily crashed into on coming traffic.. car was a total loss due to frame damage. I was not reimbursed for the recent repairs and those guys called the police on me when i asked them what happend to my car.1 I do not need to be gratefull when paying for services in cash. 2. Civil suit would have been to prove a point. 3 if you take your car here for repair just know your risking your life and those around you. Do not trust these people with your car.
-
May 2023 by Candy Taylor
John and Skylar are amazing! They were so friendly and awesomling helpful!! I definitely recommend them for your auto repairs !!Thank you guys
-
February 2023 by James Westling
Changed the oil, and did a full inspection on my Volkswagon Arteon. These guys were GREAT!
-
February 2023 by Victor Rangel
Had a transmission replaced on a 2019 expedition and replaced cams and followers on my 2018 f150. They were very professional and got work done in a timely manner. We were more than pleased with our experience and would recommend to everyone.Services: Engine repair
-
February 2023 by Mitchell Burkett
They were very nice, and gave great information to help my car at no charge. It means a lot to me that they were working for my best interest.
-
December 2022 by Mike Rue
Best customer service and very friendly people! Thank you so much for your attention to detail and care.Service: General repairs & maintenance
-
November 2022 by Rick Wood
Chevrolet Silverado 3500 dually needed brake repair. We were traveling through Salina. We called John and he agreed to fit us in that afternoon. Dan worked an hour past closing to complete the job so we could continue our journey.Great conversations with John, Dan and Skylar throughout the afternoon. They explained what was transpiring with the work and John gave me a great trip for hauling our 5th wheel trailer.Thanks guysService: Brakes
-
November 2022 by Pappy Venable
The team did an awesome job exchanging fluids on manual transmission and transfer case!Service: General repairs & maintenance
-
November 2022 by Shirley Morales
I was very pleased with their friendly,flexible & professional service. I would highly refer others to them.Service: General repairs & maintenance
