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May 2024 by Kari Jackson
Amazing service and compassion! Our young daughter is driving from KC to Denver alone and she noticed her car driving different and the check engine light came on. She was super nervous and pulled off at Russell, KS. It was lunchtime, but she waited in hopes that they could check her oil and help her with an oil change or whatever may be the issue. Sure enough, super low on oil and they confirmed a small leak. Got her back on the road, and even taught her how to check her own oil (with a rag and quart of oil in tow) before she pulled out less than an hour later! She is so impressed and so thankful! Me too!! Thank you for taking great care of our KC girl!!
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October 2023 by Casey Smith
Great experience!! From the owner to the front desk to the auto repair dept. I couldn’t have asked for a nicer bunch of hard working folks. I was basically in and out. I would highly recommend Dean’s Auto to any one, to do anything your auto, truck, boat, RV may need! Give them a call and schedule an appointment. They are the best!!Service: Electrical
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October 2023 by Brice Grabast
If I could give this place 0 stars I would. Terrible customer service. Terrible work. Just nothing good at all. Run the other way.
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August 2023 by Molly Pritchard
These are the absolute best people! We were traveling down the interstate and was flagged down with a trailer tire wobbling like crazy. Ended up just needing to tighten down a nut on a hub but they were so willing to jump in and help us out and got us back on the road in less than 20 minutes.So kind, so fast, and just an all around great place. Thank you for everything!!
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May 2023 by Dayna Franks
Great customer service great work!
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May 2023 by Anna N.
My tire sensor went off on a cross country road trip, and we had no clue what to do. This was the first stop that came up on Google, and they were so kind. Refused to let us pay them for their help and diagnosed the issue for me and gave us recommendations for other shops that could help us if the issue popped up further down the road. Thank you to Jacob & all the staff today (and puppies) of Dean's Auto!
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March 2023 by sue live
I got my car back in the exact same condition it was in when I took it. I paid for literally nothing. I was told twice I would receive a call with an estimate; I did not receive a call until the car had already been "repaired" (30 days after I took it in).Legally, without an estimate, you don't have to pay anything and they must give you your car back.-- Just in case they do it to you.
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March 2023 by George Hall Jr.
Dean's is a great repair shop. I won't take my cars anywhere else, unless I have no other choice.
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July 2022 by Timothy Cook
Brought my car in at 10 am for them to run and check the code..left and got a call at 1 figured it was just them telling me what was wrong and when they could get it in to fix it..but no it was already fixed and ready to go!!!! And the price was amazing too..great customer service and very good pricing!!!Service: Auto engine diagnostic
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April 2022 by Colleen Thompson
They are very good to me they help me with my car I'm so happy Thank you guys great job
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February 2022 by Jc jc
Our car started losing power while driving and the battery light showed up. We pulled in right before closing, and they were super kind to take a look real fast! Thankfully it was a quick and easy tightening of the battery connectors, and we were back on the road shortly! Amazing small town family mechanic with very genuine nice people. I’m glad I stopped, thanks again!
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September 2021 by Sue Hillard
Back in April, I was crossing the country in an old Jeep when my alternator went out. Jacob was fantastic and had me back on the road in a few hours. All employees at the family-run business were friendly and their rate was quite reasonable. Thank you.
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June 2021 by Mitchell Bissonnette
Great on my alignment!!. Thank you.
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June 2021 by Citizen Hays
Very helpful!
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May 2021 by Tara W.
Our output transmission seal was leaking on our RV as we were traveling on I70 in Kansas over the Labor Day holiday. After calling every place near , Kris at Deans worked us in to their busy schedule and had us out and on the road in very little time! They were great people, and saved our weekend !