-
September 2023 by Stacy Puckett
Didn't have what I needed but they were nice and caring.
-
March 2023 by Matt Thunderhawkfolks
Amazing work and attention to detail.
-
December 2022 by Arella May
Got a quote about a month ago. No one got back to me, so I called and received my estimate. Said they would get back to me about when they would come to fix the windows. They didn't. I had to call them and they were very confused. Figured out the date. Supposed to come this morning at 8am and no one came or called to let me know. Now they say they will be here next Monday.Service: General window replacement
-
June 2022 by Arella Lange
Got a quote about a month ago. No one got back to me, so I called and received my estimate. Said they would get back to me about when they would come to fix the windows. They didn't. I had to call them and they were very confused. Figured out the date. Supposed to come this morning at 8am and no one came or called to let me know. Now they say they will be here next Monday.Service: General window replacement
-
December 2021 by wheatstate 3per
Simple storm window glass replacement. I brought the frame into shop. Upon receiving it I did not inspect on site, poor judgement on my part. Arrived at home to install. After noticing the frame had been taken apart, corners drilled out and slide pin installed incorrectly, I had to repair myself for installation. I have installed numerous store fronts and also worked for Pella Windows for years, this quality is unacceptable. Simple glass install turns a first time customer into a never again customer. I should of purchased the cut glass and installed myself.
-
October 2021 by Micheal Blackford
Great service. Timely, reasonably priced. Professional.
-
September 2020 by Tonya Hayes
The new screen was done nicely. Took a couple weeks. Costed 36.00
-
February 2020 by barry tanner
Great service and friendly staff. Leroy the owner came and thanked me for doing business with them . the lady that answered the phone was awesome also . the tech did a great job and was also awesome . price wise and service was great wish we had this company and each town this was true customer service.
-
September 2019 by Danny Kelly
Great place to get Glass
-
August 2019 by Amanda Winkelman
Pratt Glass was the first business I thought of to fix the chips in my windshield. When my insurance company called to verify acceptance of charges, Pratt Glass denied the claim. I called VanSlyke Auto Body and they were very accepting of what my insurance company was going to pay, a difference of $5. They even came to my work place and picked my vehicle up and brought it back to me. That's my folks what I call RES CARPET CUSTOMER SERVICE!!
-
January 2019 by Joseph Schale Sr
They treated me like a customer that was important. Friendly and personal. Professional.
-
October 2018 by Daniel Wallach
Great service and high quality all the way around.
-
April 2018 by JohnE McCray
Lost the side panel on my rv during a high gusty drive. Stopped at Pratts Glass to see if they could help. They hopped right into action even though this isn't what they usually work on... They fixed my problem in a few hours and I'm back on the road. One of the men helping is a disc golfer, so I hooked him up with a brand new disc.
-
June 2012 by Chanielle Thibault
I called Pratt Glass for an estimate to have a shelf of glass made. Seven days had gone by without a response so I called the shop. I was informed they were still working up the estimate. Another 14 days had passed and still I heard nothing. I called again and was told it was on the bosses desk. Two days later, I called a glass shop out of town (sadly) and they gave me an estimate immediately. Quite sad that a local business chooses to not take care of business even with three weeks to accomplish a simple estimate. It s hard to shop local under such circumstances.
