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October 2023 by Sue C
Resort style livingThe Kessler is a wonderful place to live if you prefer resort style living. Unfortunately, it just wasn't for us. Jamee, the property manager and James are very dedicated and attentive to residents needs. Jamee generally responds back to emails within the same day providing assistance, she's a very good manager.The Kessler is a resort style apartment complex that offers many amenities. The maintenance crew is excellent and responds/fulfills same day maintenance requests.Our 2 bedroom corner apartment has a very large balcony that functions as a year around seasonal room for us. This is an excellent feature if you enjoy being outdoors. In addition, the appliances are top of the line.Give the Kessler a look if you are wanting an upgrade in apartment living. The resort style is pretty amazing.
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July 2023 by Bryan Hopfinger
Unfriendly front desk staff but this seems to improving.Building has had issues with fire alarms and does not communicate in a timely manner. This is a huge safety risk and an Instead of telling residents what happened and if it was safe they did not email until following day "to ensure accurate info"This building throws a lot of parties and activities as if it is a social center but will not fix excessive noise issues. Budgets must not be handled appropriately.Most problems are met with excuses like the aforementioned “to ensure accurate info”. In a safety situation timeliness is the important variable.For instance lights do not work in stairwells and have not for two years. Two years lol.Staff can't keep track of cars and who pays for spots so they constantly auditing and wasting time of tenants.I was having excessive noise issues which still hasn’t been fixed in months and the staff wants me to record and dismiss l.The building is literally falling apart and residents are mostly unhappy with Jamee Grow as a property manager.Sad to see the shape of this facility today as three years ago it was a great place to live.In fifteen years of apartment dwelling I have never lived in such a poorly managed facility.
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July 2021 by Shauna Moradi
Janelle is the absolute best to work with. She is always professional, accommodating and kind. We have nothing but good things to say about Janelle and the Kessler.
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January 2021 by Mahmoud Madi
We are hoping to move in to our new apartment in The Kessler over the next few months. I’m writing this review before moving in as I was very impressed with my tour in this community. Ashli from the leasing office is absolutely amazing! She took us on a great tour in the building, showed us all the fine and fancy details of the amenities, outdoor spaces and the apartments. She was very friendly and professional. Me and my wife had a lot of different questions, we even came back for a second look to decide on which floor level would we enjoy the most and Ashli didn’t hesitate to show us all the available views and apartment designs. We have been touring different apartment complexes over the last few days and The Kessler definitely stands out when it comes to its staff, cleanliness, design, and its vibe. Let’s not forget to mention the amazing park that is easily accessible from this complex, the location is unbeatable. We look forward to moving there very soon!
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January 2021 by Adam Gregg
Obviously this place is gorgeous! But what makes it so great in my opinion is the people- the staff & maintenance team are superb and better than anything I've experienced in all of KC area. They've turned my time here into an excellent 'experience.' All the residents are great too. That's what makes it for me. Highly recommend a top floor apartment.
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January 2021 by Manar Shahwan
I am not a current resident of the Kessler apartments but from what I’ve seen while touring I am definitely looking forward to be one. My husband and I toured with Ashli who seemed to be like a truly honest and genuine person. The community had a very relaxing atmosphere, and the apartment pictures didn’t really do it any justice, so beautiful, classy and calming. I’ve been all over Kansas and Missouri area luxury apartments and never felt as comfortable.
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January 2021 by Max Pauly
This is an UPDATE to the review posted by Shilan Hameed (reached character limit on original post).Since posting our review, the Kessler property manager got involved in the water leak issue which took about two weeks total to fix (with a few frustrations here and there). It resulted in a bit of an electrical issue as well that had us stay elsewhere for one night; however, I wanted to add this edit to my review because although we unfortunately experienced these issues in a brand new apartment, I felt I needed to share how truly remarkable both the management and maintenance teams are. Once management was made aware, we received such great care and support throughout the entire process. Keri and Ron, in particular, made sure to communicate and update us on a regular basis. With the few frustrations that took place during the repair process, Keri took the time to go through each of the issues I had mentioned in my review within our apartment as well as within the community and create an actionable plan to resolve them. We immediately noticed a huge change in the mail room, for example, with residents being urged to pick up their packages more regularly and the team performing audits to ensure packages are being placed in the correct areas/being picked up in a timely manner. Keri also arranged for their pest control contractor to come in and take care of the gnat issue in our apartment. They came in this week, so fingers crossed that takes care of it all. We are very appreciative of both teams who took excellent care of us, and we are very excited to be here.
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January 2021 by Jake Waldenmeyer
***Update to this review: Management followed through as promised and removed my late fee and took the time to understand the situation. I’ve adjusted the review from 2 to 5 stars accordingly!***We’ve really enjoyed the amenities and our overall experience with the property itself, but be wary in your payment method and initial setup when paying rent. The system has a termination date of its own for your payment method where it will cancel your perfectly good payment method on an arbitrary date and they don’t alert you in advance that it terminates, so you won’t find out until one day and $100 later in late fees that they require you to go back in and set up the exact same account/card a second time.This was the second time we set up auto pay and their system caused a failure to pay. They view it as a one strike type of situation despite on both occasions us having paid within minutes of being informed that their auto pay system failed. Therefore there’s no exception (downside of working with a large national organization where local reps trying to help have no real empowerment to do so) and we’re saddled with a $100 fee thanks to the archaic payment system.The apartments are otherwise new with great amenities, and we’ve enjoyed our experience. Simply want to leave this review to save other timely and organized people an unwelcome surprise.
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January 2021 by Tammy Baker
We very much enjoy The Kessler! The location and park are awesome. Great amenities including the pool and workout facilities. The best part of living at The Kessler is the staff! Jenell and Lucy are kind, caring and extremely helpful. Dom is right on any maintenance issue. Thank you Jenell, Lucy and Dom for making the Kessler an amazing place!
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August 2020 by Susan Grogan
It's luxury living in a park, literally--Johnson County's Meadowbrook Park. The apartments & amenities are lovely & well-maintained. The staff is superb, same staff as when I moved in a year ago. Keri, manager, Ljubica, asst manager, Jenelle, leasing agent, Ron, maintenance manager, & Eric & Dom, maintenance guys. Always willing to please!
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December 2019 by Peggy Heidkamp
We moved into Kessler in September. Staff (Michael, Janell, Lucy) were tremendous help during the entire process. Since moving in, they have been fabulous at answering questions, helping with logistics, etc. Building staff (Ron & Dom) have been excellent as well. All issues resolved quickly. Everyone is very friendly,, courteous, and helpful. Building amenities are first class and everything kept vey clean. Highly recommend Kessler as the place to rent if you are looking in the area.
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December 2019 by Perri Sims
I sold my house and immediately became a resident at The Kessler. I’m retired and living the life I never thought possible. I feel safe, a lot less stressed, no lawn care, no house repairs, and no real estate taxes! The staff is the absolute best in every way! Lucy (Ljubica) treated me like family from the first time I walked in the door and still does. I have been here for 7 months and I owe every staff member my gratitude. From the office staff Keri, Micheal, and Jenell to the maintenance team Ron, Erik, and Dom everyone have been amazing to work with! No regrets on downsizing here! :)
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December 2019 by debbie jeffares
I have been a resident at The Kessler since it opened in July 2018. I have been thoroughly disappointed in the amenities and the front office staff. For the rent that is paid, it is not worth the money. I have lived in other communities where the residents are respected and treated well and this is not the case at the Kessler. They really cut corners with the poor appliances, room sizes and amenity spaces. Parking is a challenge. There have been several construction issues and feel this will continue. The park and Community concept was right on and am simply disappointed that they did not pay attention to the details that are important to the residents drawn to The Kessler.
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December 2019 by Margaret Watermann
The Kessler is a beautiful place with so many amenities. Michael was super informative on the tour and made me feel comfortable great place.
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November 2019 by Eleanor Brown
The Kessler is the best! .....I feel that I am living in a grand resort! From the very first the attention given to me by Michael and Lucy could not have been more helpful and patient. All my questions always answered and continue to be so -- maintenance crew is friendly, competent and helpful.
