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April 2024 by Paula Thomas
One -I received an equipment and sign on bonus check from a new employer the employer Vesta Healthcare it was a bad check they returned the check to me and closed my account. My current employer banks at commerce and they put a 5 day hold on that check it cleared as it was my direct deposit now all Commerece Loan people are put on Commission so they're all quitting Find new banks people Commerce and BOA have internal embezzlers preying on people! And gave out info to people I don't know very well pretending be former police and former FBI weird don't bank here, I have 14 dollars in my account and the money cleared but they returned my check and still show the amount of money in my account. Someone internal us wrong they should have returned the check charged me 10 dollars and informed me via mail weird they just called me harassing me calling me a fraud im suing both parties.
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November 2023 by Brandy Sanglton
This is a great location. All the staff was wonderful upon entering. I went Monday to get help cashing a check and opening an account. Mrs. Vanessa Smith was so courteous, polite, very helpful with everything from beginning to end. So I would highly recommend her for your next banking needs. She's definitely a 5 star.
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July 2023 by Doug Martens
Been there a long time. Always had good service
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December 2022 by Belen Arzola
Great customer service! Michelle is a very warm and friendly person answered all my questions and concerns when opening an account.
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November 2022 by Patricia H.
A year of frustration with my debit card. It works everywhere but at the Commerce Bank ATM. Back to writing checks for cash. Moving to a bank whose ATM works with their debit card.
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December 2021 by Steve Welter
Good service
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September 2021 by william glenn
Horrible bank, staff has no idea what they are doing. Erica lied to branch manager because she got caught not knowing her job and told me incorrect information. 7 years of perfect payments and loc closed due to waste of space employees that don't know their job.
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August 2021 by Skyler Huff
Every experience I have at a Commerce Bank branch is great! Even during crazy times of this pandemic, they've done their best to be as accommodating as possible. Really appreciate the gentleman who helped me today with an odd request and was so polite and helpful even when he was the only one working the drive-thru and was super busy!
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April 2021 by Steve O'Connell
This is the greatest branch in the area! The staff is friendly, professional, and extremely competent. Despite what some of the other reviews have implied, the staff goes out of their way to ensure that all customers are taken care of. If they can't do something or ask for additional information there is always a regulatory or policy reason behind it.
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January 2021 by Skyler Howard
Every experience I have at a Commerce Bank branch is great! Even during crazy times of this pandemic, they've done their best to be as accommodating as possible. Really appreciate the gentleman who helped me today with an odd request and was so polite and helpful even when he was the only one working the drive-thru and was super busy!
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February 2020 by Colleen Kennedy
I have banked at this location for the past 10 years and have never had any of the problems noted in other reviews. The people are kind and professional. I have had to open and close trusts and accounts over the years as executor of an estate and they all were very helpful. We also use this bank for all our personal and business financial needs and find it to be a wonderful location/branch. I really appreciate it when they call me by name whenever I walk into the branch!
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November 2019 by Robby Crowe
Do not bank here! Rashad a bank employee was very rude and disrespectful to me when I came in to cash a personal check on one of my clients. This employee profiled me because I had tar on my hands from working on my clients roof, and he wanted 10 minutes of my time after I provided 2 forms ID that he asked for, and then he bothered my client by calling her at her work to make sure that she wrote me the check. After all of that he had enough guts to ask for my social security number and address and b.s me around that it would take another 7 to 10 minutes to build a background on me just to cash a hundred check. I didn't have another 10 minutes to waste nor did I trust this sketchy employee with my most personal information. I have cashed checks at almost every bank for lots of different clients I provide my services to and have never been put through the ringer like this and felt so insulted by a bank employee. I highly suggest that nobody patronized this bank.
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November 2019 by Sherry Osborn
Love this bank?i have been a customer for over 20 plus years..nicest people to work with ever..10 srars plus . THEY ARE THE BEST?
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August 2019 by Ken Shannon
Horrible incompetent establishment. My dad had a stroke. I went in with a power of attorney for me saying dad no longer is clear headed and that no funds but the basic bill payments should be released. No problem, they perfectly understood. Not long afterward dad was scammed and they released thousands of dollars from his account to dad. Management said, "not our problem".
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May 2019 by Chris F.
This is a good Commerce location every is so helpful. Matt is always helpful at the counter and the folks working the desks always greet you when you come in. Great knowledgeable team there.
