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“I don’t come here frequently but was in last week to make some deposits and have to admit that I am always refreshed with the experiences I have while attending this bank. The bank has a very clean atmosphere and the staff provides help in a timely fashion every time I’ve been. In my most recent visit there was a brief wait to deposit and the manager David engaged me in cordial conversation for a couple of minutes and just like that my wait was over. I bank with a few institutions but left thinking I should come back here more often.”
9AM - 12PM
8000 State Line Rd, Prairie Village
Banks
“This was a wonderful experience! on purchasing our first home with the help of First Federal Bank of Kansas City. They've undoubtedly played a significant role in making our dreams of homeownership come true. Here's to a future filled with comfort, security, and cherished memories in our new home! ?? #HomeSweetHome #FirstTimeHomebuyer #GreggfamilyThank you Julia Hernandez”
“I prefer going to the Hen House Cap Fed branch. They are always so helpful and very personable. The Hen House branch is so convenient and it is always my go to branch!”
“Yeah I don’t see how these people have low ratings. Every experience I have had here had been nothing but positive and full of people who go above and beyond their duties to help me. Jeri is great and so is Miss Valasquez, as well as the rest of the associates. The people who have bad reviews were probably being insufferable to the staff and just want to complain.Thank you all for always taking care of me. From the time I opened my account with Nina, who transferred up until now, I’ve had nothing but good people help me.”
“Megan the branch manager was very sharp, offering an attractive CD option once she learned about the new deposit. She handled the transaction quickly and professional and let me ramble about my daughter's basketball experience since Megan coaches volleyball to you.”
“This is a great location. All the staff was wonderful upon entering. I went Monday to get help cashing a check and opening an account. Mrs. Vanessa Smith was so courteous, polite, very helpful with everything from beginning to end. So I would highly recommend her for your next banking needs. She's definitely a 5 star.”
“Chaz helped my husband and I with a very sticky situation today. He was able to help us out immensely on our closing day when I mistakenly had a check for a large amount written out to the incorrect title company. He was able to understand the situation, verify with the DM what was needed to be done, and then sit on hold with an out of state bank for 20 minutes to verify funds and have a new check cleared that day. Chaz has gone above and beyond and spent a lot of time and attention to our needs. We will for sure be coming to him for future banking/finance needs.”
“Had a meeting with branch manager (JB) - she was so helpful & explained everything so well, gave me great advice & information. She was a real Joi? I had also previously been helped by Damonte - equally great service. Great job folks??”
“This bank was recommended to me by a good friend. That was about twenty years ago. I've enjoyed a great, efficient relationship ever since. A few glitches as they transitioned to the larger corporation BOK (always hate to see that, generally less satisfaction guaranteed), but they've held their own. Can't imagine why anyone would choose the mega, impersonal banks.”
9AM - 2PM
7624 State Line Rd, Prairie Village
Banks
“As a foreigner who just came to the United States less than a year ago and is not very familiar with the English language, I faced a lot of language challenges and cultural challenges and legal challenges in conducting my business, I knew nothing about these new things and I had to need a very patient and responsible BANKER to assist me and help me with my banking. But I am very honored to know Rebekah "Bekah" Orendac here and I must thank her here. She is a very responsible, very professional and hard working SENIOR BANKER and I am very sorry for bothering her on a Saturday and through back and forth email exchanges, I asked her to re-open my lost credit card again. I am keenly aware that I am also presenting her with a lot of challenges, but she did not slow down and remained so positive and enthusiastic and responsible in helping me reapply to get the credit card. Her words and actions not only bring praise to herself, but also bring honor to her bank. The world has borders, but kindness has no borders.❤️✝️”
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“Christina and her team go above and beyond! Always greet me by name, quick responses to email inquires, and all around an incredible group of people. They go way above the expectations. I'm thankful for them beyond words! They will ALWAYS be my go to bank ?”