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9AM - 5:15PM
3515 W 75th St Suite 100, Prairie Village
Banks
“I don’t come here frequently but was in last week to make some deposits and have to admit that I am always refreshed with the experiences I have while attending this bank. The bank has a very clean atmosphere and the staff provides help in a timely fashion every time I’ve been. In my most recent visit there was a brief wait to deposit and the manager David engaged me in cordial conversation for a couple of minutes and just like that my wait was over. I bank with a few institutions but left thinking I should come back here more often.”
9AM - 5PM
8000 State Line Rd, Prairie Village
Banks
“This was a wonderful experience! on purchasing our first home with the help of First Federal Bank of Kansas City. They've undoubtedly played a significant role in making our dreams of homeownership come true. Here's to a future filled with comfort, security, and cherished memories in our new home! ?? #HomeSweetHome #FirstTimeHomebuyer #GreggfamilyThank you Julia Hernandez”
“I prefer going to the Hen House Cap Fed branch. They are always so helpful and very personable. The Hen House branch is so convenient and it is always my go to branch!”
“Yeah I don’t see how these people have low ratings. Every experience I have had here had been nothing but positive and full of people who go above and beyond their duties to help me. Jeri is great and so is Miss Valasquez, as well as the rest of the associates. The people who have bad reviews were probably being insufferable to the staff and just want to complain.Thank you all for always taking care of me. From the time I opened my account with Nina, who transferred up until now, I’ve had nothing but good people help me.”
“Everyone at CommunityAmerica is excellent except for one specie person who works in the bill pay/online chat dept. I’ll withhold the name as it’s literally the least I can do.
The services are vast, they’re efficient, and generally very helpful regardless of how you access your account. I’ve had many, many years of experience with various credit unions and this one is definitely a top fav.
Thanks everyone, ‘cept for the one unmentionable above. ?”
“Megan the branch manager was very sharp, offering an attractive CD option once she learned about the new deposit. She handled the transaction quickly and professional and let me ramble about my daughter's basketball experience since Megan coaches volleyball to you.”
8:30AM - 5:30PM
4006 W 83rd St, Prairie Village
Banks
“This is a great location. All the staff was wonderful upon entering. I went Monday to get help cashing a check and opening an account. Mrs. Vanessa Smith was so courteous, polite, very helpful with everything from beginning to end. So I would highly recommend her for your next banking needs. She's definitely a 5 star.”
“Had a meeting with branch manager (JB) - she was so helpful & explained everything so well, gave me great advice & information. She was a real Joi? I had also previously been helped by Damonte - equally great service. Great job folks??”
“This bank was recommended to me by a good friend. That was about twenty years ago. I've enjoyed a great, efficient relationship ever since. A few glitches as they transitioned to the larger corporation BOK (always hate to see that, generally less satisfaction guaranteed), but they've held their own. Can't imagine why anyone would choose the mega, impersonal banks.”
9AM - 5PM
7624 State Line Rd, Prairie Village
Banks
“I agree with the general sentiment about a lack of customer service. This location is particularly bad. As a business customer who’s used 4 locations in Kansas City, I would say this seems to be simply endemic to BoA as a whole. In general, they have things configured to be as difficult as possible. Once, I came to deposit cash here and they told me their system was down so I had to go somewhere else. I called their corporate support and they said that was untrue. Either way, to come in to a bank and be turned away is ludicrous for any reason.
Edit (2024-05-07): Since I’ve been stuck here in line at the same location for 15 minutes so far, I would like to take this time to respond to melissa’s half-hearted apology. Mellisa, I don’t believe you. More specifically, I don’t believe that passing it along is something that will help. I think this company has been so fully squeezed by its board and execs that it will never increase the value it produces for its customers.
Edit (2024-07-30): Something has shifted at this location and the service has greatly improved. I visit every week or two and I have been impressed with my wait and the friendliness of everyone these last two months. ??”
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“Christina and her team go above and beyond! Always greet me by name, quick responses to email inquires, and all around an incredible group of people. They go way above the expectations. I'm thankful for them beyond words! They will ALWAYS be my go to bank ?”