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February 2024 by Julian Westhoff
Great as always.
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December 2023 by Christine Iannucilli
I have been a Commerce bank customer since 1990.They have helped me buy cars,purchase a home,and provide loans when needed. I Trust them to continue to take care of my financial needs and to provide outstanding customer service.
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September 2023 by Colby Daly
Great customer service and friendly staff.
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July 2023 by Jan Bolin
Commerce Bank has been my bank for over 40:years. I have always been greeted warmly by the bank employees and my questions or need for assistance have always been answered or met to my satisfaction with no delay. I highly recommend Commerce Bank to anyone needing banking services.
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July 2022 by Sloan Geddry
Together my boyfriend and I have opened 5 checking, a savings, and we both have car loans here. The girls are always super friendly, helpful, and just wonderful. No matter who has helped before, someone else is willing to help to! We love it here. :)
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February 2022 by Jacob clark
The local branch are awesome they have helped with everything I've needed the company though it's terrible. My account balance is hardly ever accurate on the app and on the atm receipts. Recently $100 was not accounted for and could not be explained. I was told it was my fault for not keeping all my receipts for every purchase. Edit: Ive got my account set not to overdraft and yet it keeps happening. Ive paid close to $200 dollars in overdraft fees.
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February 2022 by Wayne Moore
Worst bank ever customers service is horrible telephone support can’t help transfers you and have to be on hold for hours. Go bank elsewhere unless you want to spend the whole day on the phone for help you will never receive!
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May 2020 by Ty Smith
Shoutout to Sarah for helping me with my account. I haven’t lived in Pitt for almost 3 years now and got a call out of the blue today from her wanting to help me with my account and if I had any other questions at all!
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February 2018 by Adam Kaufman
The people are friendly and know their duties well
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April 2015 by Billy Shopher
Awesome they gave my dog a treat while visiting the drive through
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February 2015 by Valerie Y.
I have had a Commerce Bank checking account for about 3 years now and I just closed it yesterday. In that time, I don't think my account has ever been insufficient. However, I recently moved and got a new bank account elsewhere and hadn't been using the Commerce one. When I went to close the account, I was told I owed them close to $300 due to some miscellaneous paypal charges that I did not authorize. After being on the phone with a bank rep and with paypal for at least an hour, I was unable to get anywhere and despite the fraudulent charges to my account, I was told I would have to pay the fees to close the account anyway. I am a recent college graduate just getting started with mountains of student loans and a small child so needless to say, I can't afford this kind of poor treatment and service from the bank I trusted. I guess we will just have to find a way to get by without grocery money the next couple of weeks. Do NOT bank with Commerce if you can help it. No matter how good and loyal of a customer you have been, they will show you no sympathy whatsoever if something happens to your account that is out of your control. All they care about is how much money they can get. The customer is secondary to their immediate profit. Luckily, after my second call to PayPal, they are being kind enough to consider paying all these fees for me as this was clearly their mistake. If not, I will be closing my PayPal account as well.
