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September 2023 by Michael
William was very helpful and kind.. And super helpful
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August 2023 by Sonny
I have been a customer of Westco since 1987 I have always had a wonderful experience with staff and no complaints about the merchandise. I just felt the need to speak on William who is employed with your Store on Main Street in Parsons KsThis man went above and beyond to make sure the representation with the company was in high regards. He was the only delivery person and he serviced like he had all the help in the world. This man, William is a great asset to your company. I felt the need to let it be known.
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June 2023 by Vicki Mendicki
We had an amazing experience with William and Allen from Westco in Parsons, KS. They came to adjust our recliner, and both were very courteous and helpful.
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June 2023 by Aaron
Lousy customer service. The salesperson or whomever he was just stood their starring at us while we were browsing. He didnt offer much or any useful information, just stared at us. My refirgerator went out thay monring so I needed to act quickly. They wouldn't deliver on a Saturday when i requested delivery and offered to pay. Even though they had a delivery truck running and were delivering for other customers. They wanted to charge 30 dollars for me to use their dolly. They sent the drop off guy without a dolly to complete drop off without damage to the unit. The refrigerator had to slide down the metal/several inch drop off on the lift of their truck, which scratched the bottom of the unit. We then had to lift it up to the driveway since a dolly would be needed for them to complete their end of driveway drop off wihtout damage. Go to lowes or home depot for actual customer service. If we didn't need a refrigerator right then and there I would have went elsewhere.
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December 2022 by Dan Wenger
Wow! What a big store. Has a lot of different kinds of furniture.I got some good help there. I had a problem with a lift chair and Steven took care of the problem for us thank you.
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July 2022 by Kenneth Wedding
Went into Wesco looking for a washing machine and dryer they had a set of whirlpool on sale we liked them bottom and they delivered them all within an hour
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July 2022 by Mary Spears
Availability and professionalism
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February 2022 by Teressa Howard
Great service. Good to shop local.
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November 2021 by Urbano187
They were awesome. We just moved Into town and they helped us get all of the furniture we needed and delivered the same day. It was great customer service.
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May 2021 by Tracie Gill
Just moved to Kansas and needed to furnish my home. Westco had everything I needed plus more lol. Stephen and his team are the most friendliness and outgoing people. The prices and Inventory was great! The delivery team was professional. I give Parsons Westco a 10 + I diffently will be back. Thanks for the great service and wonderful products.
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February 2021 by Ashley Lee
Great furniture and affordable prices.
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May 2020 by Pam Morgan
Bought a sectional yesterday and new staff was in there, whoever the girl is up front needs trained! Really no communication, this is my 3rd experience with them 1st two times was ok, delivery driver 1 1/2 hours late no call no nothing! took off work just to meet them there, then on top of that the mrg just sits back and dont explain nothing! kind of rude this go round, to much money going out to be treated like that! NEVER AGAIN! Oh they just left at 5:46 pm was suppose to be here at 4! with broken furniture! The guy says do u still want it!? What a joke I'm furious?
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February 2020 by Janis Burris Myers
Their customer service was great.
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October 2019 by Janis Myers
Bought a new stove - there was a little problem when we came to pick it up (just a misunderstanding), and the manager was great about resolving the problem for us. Glad I shopped local and encourage others to consider shopping this Westco store before purchasing out of town.
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April 2019 by Barbera Young
Very friendly service, quality items.
