-
December 2023 by Mike Armstrong
Tryed charging me like $130.00 for a single prepaid line
-
September 2023 by Cody Nutt (THUNDER)
Great customer service, great cellular service, and their 5G UC internet is unbeatable in value.
-
September 2023 by Kyle Zimmer
Tanner is awesome, he helped me out alot getting started and helping to keep going on the network. I appreciate all your help thanks tanner!
-
August 2023 by eeveepeazy
Feel the need to not let me pay my bill when I get paid then shuts off my internet. everyone at the store itself are very nice but not helpful in the slightest.
-
March 2023 by Ronda May
I switched from T-Mobile and they overcharged me in my final payment. It took 4 months to get my overpayment refunded. If it wasn't for Jason and his crew at the Parsons T-Mobile, I wouldn't have got my money back.Not a fan of T-Mobile but the employees at this store are phenomenal!
-
February 2023 by Ashley Lee
Great customer service and wonderful cell service!
-
January 2023 by Kerri Bennett
See Tanner. He is knowledgeable, friendly and very helpful! Thanks Tanner Forshey!!!
-
October 2022 by Brenda Mullins
Was switching carriers due to poor customer service. I am a senior & don't want to spend $1000 on a phone with features I probably will never use. T-Mobile & staff were very helpful & I got a new phone & monthly pymt is only $3 more than I was previously paying. They are located close by and actually speak English. Old carrier, if you got a live person was always difficult to understand due to being foreign born
-
October 2022 by Masked DJ
This store and it's team are awesome! They are personable and listen to your specific needs. My account has had some issues and they have acted very quickly to fix the issue. Thank you guys for being a great team and putting your customers needs first!
-
October 2022 by Lolly
Awful customer service in store. Store is a joke so don’t waste your time. Just call T-Mobile yourself to get help. And don’t bother calling Parsons store. They NEVER answer the phone!!!
-
September 2022 by RW Lamb
Great service and great products sold by great people. Recent purchase of a smart watch after a detailed explanation of functions and suitability. Glad I switched to TM.
-
August 2022 by J Jarnandez
Had an amazing experience. The staff was very friendly and informative on rate plans and the different promos that would best fit me. I absolutely love my service and my 5G coverage is amazing
-
July 2022 by RV Wanderer
Absolutely the best customer service I have received in this town. Answered all the questions I had, no games, very helpful. Extremely happy with service here. Good Job T Mobile you earned a customer for life. It was a delight going into a nice clean store where people seemed to enjoy what they were doing. Thanks for the Home internet, GOOD BYE Sparklight and your insane prices..
-
July 2022 by Blake Tech
This store and it's team are awesome! They are personable and listen to your specific needs. My account has had some issues and they have acted very quickly to fix the issue. Thank you guys for being a great team and putting your customers needs first!
-
May 2022 by colby robinett
Great customer service always willing to help you even if they have to call the bigger stores to do something this store can’t but they never have a problem with helping you out and they are all nice and if you have any questions they can’t answer they will get the answer for you
