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June 2024 by Kathryn Coon
Ordered 3 Medium drinks, paid for 3 medium drinks. Got to the window and was given 3 small drinks. We asked the girl working why we’re getting three smalls when we paid for Mediums and she lied to us, saying they switched their cup sizes.Also, the girl had long curly hair. Working in the food industry, it is standard practice that hair be pulled back. She did not have hair tied back and was wearing it down.
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June 2024 by Jesse Goss
Ordered online at 1030pm, showed up at 1110 expecting our food to be ready and they hadn't even started the order and THEN canceled the order and told us they were closed. The persons name on duty is Kendall. Next time I'll listen to my family and just order Taco
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June 2024 by Faolan Adrian
Let's start with the orders here. I have used this mcds for about a year and they have consistently messed up orders or forgotten complete parts of my order when I've ordered via door dash. The food is good and there is no issues at all there. Now for the service, the cashier I had today was amazing, very professional and upbeat but the follow up to here was a young man who very clearly did not want to be there. When I asked about the sauces he claimed that they were at the bottom, and became annoyed when I found out there were no sauces. This is due to me asking the server if he could get some for me. I was polite and I could tell that this young man did not like his job at all, or he could of been having a bad day. Either way he represented mcds while at work and needs to remain profrssional.
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May 2024 by Khaleed Mitchell
Got two sausage McGriddles and 2 hash brown right around 10:20 before breakfast ends. Sausages came out hardly cooked and only had grill marks on one side. You can’t cook one side of a patty and think it’s gonna be cooked right. Was not a good meal at all.
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April 2024 by Dwrink9
Its a McDonald's that was fast
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April 2024 by Deborah Rice
Waited way to long for a senior coffee..
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March 2024 by Kim Norris
Myself and two granddaughters were eating in a McDonald's. The service was terrible and all the tables were dirty. I will not make that mistake again.
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March 2024 by Christine Martin
Very very very very slow
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March 2024 by Tyler Brisbin
Great place to get a
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February 2024 by Cyber Trucking
Summary -Just avoid if you can.I've lived all over the USA, both sides of the coast, done cross country trips a dozen times over, and stopped at many a McDonald's, some in other countries.I can solidily state this locations quality, accuracy, customer service, and overall satisfaction. Is consistently bad.Note - Very LongWe usually order around $50.00 or $60.00 bucks worth of food every month from here.Our grandparent's are at the Presbyterian Manor. They like to have a McDonald's when we visit.There's many a times where the food we got was just wrong entirely. To the point very early in when they moved in, our grandparent's were pretty upset, heck our grandpa cried once because his order was wrong.Every month we go, we get wrong orders. Random drinks, entirely missing orders. Missing sauces for orders with chicknuggets, straws, napkins, half or even quarter full fries. Litterally always a problem.I think it's to be expected to occur at fast food, people are only human and usually not payed well.I dont know if everyone is struggling with other things personally or what.Yet this lack of consistency, has become a running joke in our family."This locations guarantee is to be inaccurate every time lol!!!""We will always screw up your order, guaranteed!"We tried using the application for a time, but that was confusing for the workers, which only seemed to cause more struggles with their tasks. They didn't understand how to use the pay option, deals, etc.Today was another visit, ordered at the kiosk, got our receipt, a blank paper lol. Then our food goes out, the lady giving the food walked passed us, with three people saying hey that's for us, her manager doing the same from the front, and brought food to the other side of the room before coming back lol.She then brought it to us, proceeded to drop someone's large sprite, which wasn't ours. Spilling all over the floor and our legs.Then cleaned the table with the smallest rag possible, brought out a mop. Then proceeded to push the sprite back and forth, pausing to drag the mop to wherever the bucket was and just making a bigger mess, and not really cleaning anythingThe manager nor the person never apologized, infact the manager who was out front ran away lol.This entire time one of our party was waiting on the missing drink orders we saw that wasn't with ou They got us the drinks including extra small sprite, and two other drinks we didn't order. Three of our fries were half full soggy mess.I think if the owner cared, and improved the consistency, he would likely see a noticeable effect in just consumable items they buy.
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February 2024 by Fastbanana18
To set the scene, once a month we deliver some “fresh” McDonald’s to our great grandparents at the nursing home.Saying that this place leaves much to be desired is an understatement. I have never seen a fry soggier, but that’s good to go along with your soggy nuggets. Maybe a wrong drink to wash it down?I didn’t realize working at McDonald’s was so difficult, but boy do they make it look hard. This place does have some good though, they know how to test your patience. And they most certainly do their best to do so.Our food has been so awful so many times, it has made our great grandfather shed tears of sadness. He has not cried since he talked about the war.There is no possible way to give constructive criticism, because they will simply not listen. Just like when you tell them your order.If you at all can, DO NOT EAT HERE
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February 2024 by Heather Smith
Pissed off! Sat in the drive through at 12.05pm to 12:20pm for 15 minutes, while the drive thru speaker ignored us and let four cars order ahead of us from the other stall. I'm never coming here again, we'll just drive to Coffeyville or independence where the service is excellent. We should be compensated for our order or gas. Pick one.Oh and the person speaking didn't tell us the mcchickens were on special, If I would've known it was buy one get one for $1 I would've ordered more!!! INSTEAD it was myReceipt that told me they were on special.These people need fired. The manager obviously doesn't know how to train people either, Fire her too! This location is going to lose customers!
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February 2024 by LokiSavageGamer
Constantly understaffed. Constantly messing up orders.
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February 2024 by Sean M
3 mcchickens deep I noticed the mayonnaise tasted funny. I got food poisoning the next day. Horrible experience but I will be back for more pain.
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January 2024 by Jj Whitson
Every time I door dash my food it's doughy is cold it's not fresh my Fry's are old it's the same when I go to the