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October 2023 by Austin Haynes
The parts counter was rude and disrespectful. Not sure how he stays employed with that attitude.
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May 2023 by Trent T.
If i could put negative stars to better describe this establishment I would. I wouldn't recommend buying a car from this shitty dealer. My lady bought a 2017 ford explorer from this dealer and the dealer just "forgot" to mention that the vehicle was previously in 2 accidents and stolen!! If we knew all this we wouldn't have bought it. so as we are trying to get a new vehicle and sell it, no dealerships will take it and we are taking a huge loss. We called the Mike Carpino and asked if they could do anything to make it right and they didn't care or try, take your hard earned money somewhere else where customers are cared for and put into vehicles that have no previous problems/ and or told about them before the purchase. Very smooth Mike Carpino you gained a hater and lost my business and anyone who i can convince not to go here!!
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April 2023 by Christine Miller
Took my car in for routine service. Staff was very friendly! Car was ready in a reasonable time. Will continue to take my car to Mike Carpino Ford in Parsons for service and repairs! Would highly recommend them!
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February 2023 by NuMac LLC
Dameon is great at his job. I will always my vehicles there for service.
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January 2023 by Sarah Matthews
Been doing business with these guys for years. Definitely recommend working with them on buying or working on your vehicle.
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January 2023 by Jessica Blackburn
2nd time getting a vehicle through u guys and you guys were great! Great customer service u guys went above and beyond to help out! Definitely will be back for the 3rd time!
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November 2022 by Scott Cochran
What a joke!! $10k market adjustment on a Tremor after I call and they say there is no mark up!! Liars from the get go
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September 2022 by Richard Manning (Rick)
Our grandson bought his very first and very nice car the evening. They made his visit one hell always remember. Great Kid! So proud. No worries there.
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August 2022 by Larry Ketcher
Excellent experiences recommend them if you are looking for a car.
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July 2022 by Sarah Carter
Bryce made it super easy & made getting my dream car a reality! Traded my car in & was in and out within 2 hours. Thank you so much
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June 2022 by Jennifer Cherry
Awesome service. Took good care of my son's car and got it back on the road quickly. Thank you so much for your excellent service
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April 2022 by Gene Gilpin
They do not care to help and fix any problems. They would rather keep up selling you stuff to make money ! Bad business. Very sad! They treat the customer with no respect.
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January 2022 by Sydnie Christine Starr
We had a vehicle brought in from another location and said we would be there to most likely buy it when we got off work. They called in the afternoon to verify we said yes we will be there. While on the way to the location after work then called and informed us they sold it to someone else... even though we told them we would be there. Careful they will sell ur potential vehicle right out from underneath you.
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December 2021 by Mike Ryan
They will sell you a vehicle with a bad engine and less than 3 weeks later they refuse to help address the issue, they try to give you a loaner with zero oil life left and after you fill that up with gas they don’t allow you to take the loaner and refuse to give you your money back for the gas in their loaner car. Seems certain that they don’t service any vehicles before being offered for sale!
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November 2021 by Vickie Klingenberg
We are so happy with The Service Department. They were surprisingly affordable. All of the people there are so very nice and polite. They had our F-150 repaired and ready to go way sooner than we thought. We really love doing business with Mike Caprino Ford!
