“Adam was a pleasure to deal with. I had been dealing with dealerships telling me I needed to do thousands of dollars of work. I reached out to Adam and told him what I had done to my vehicle thus far. He was able to look at it and diagnose one of the issues with the vehicle, Fixed that and keep on digging in his own time.
Found a few other issues that we are addressing asap.
He was thorough and on top of contact with me. Even stayed after hours for me to come speak to him about his findings. He explained to my wife what was going on in great detail also.
Great person to meet. Would like to provide him with more business any chance I can get.
Today it’s hard to find a mechanic whom likes what they do and will tell the truth about what needs to be done to your vehicle. Not at all trying to push you to get the work done that day. He even took some discount off due to we wanted to discuss what we wanted to do on a timeline. That’s his own hard earned money. Much respect for him and his business.”
“The customer service at this location is top-notch, they go above and beyond to make sure the customer is taken care of. No one beats discount tire. Free tire rotation, balance and flat repair. Discount Tires is simply the best for tires. No deceitful upselling, etc.”
“Outstanding service on every visit. No one wants to buy tires and most of all, no one wants to feel like they've been taken advantage of when they have to buy them. These guys are no nonsense, professional and offer very fair pricing. I had a set of tires shipped in for our Bronco and they mounted and balanced all five in record time. Usually when installing a 35" or bigger tire, you expect things to have a little vibration, not one bit. They used the right socket for my custom wheels, made sure everything was perfect and helped me load my old tires I was keeping back into my vehicle. On a second visit, my Mach-E needed a flat repair and for the fix a flat to be cleaned out of the tire. Most shops said that they didn't do that type of work and wouldn't touch it. These guys had me out of there in less than 30 minutes just before closing time. They respected my time and my need to get this repaired quickly and didn't even flinch at the fact that I couldn't make it to them until just before they were closing (I really hate doing that to anyone). Everyone from the person I spoke to from the person writing my service ticket to the techs in the shop were friendly and professional. I can't say enough about the ownership that has take the time to train, teach and employ people that truly care about the work they are doing. It seems that it's getting harder and harder to find people that care about the customer, but here, you're going to get service that is above and beyond. Thank you so much!”