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March 2024 by Beverly Crabtree
My buddies truck leaked out all of the oil a day after they did his oil change. He took it back and they said it wasn’t their fault. That’s insane. Truck was completely fine before they touched it. Stay away from the buffoons….
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March 2024 by matthew d'alessandro
I called and asked for a price. She said 74.95+ taxes and fees. I said what is the final price with taxes and fees and she said I can't give you the exact price but if you bring an extra 30 that should cover it. I asked if she worked in a call center or if she worked for this specific branch and she said she was working for the specific branch. She then said she can answer any questions I have I said no you can't I literally have one question of how much exactly will my oil change cost and you can't give me an exact price and on that answer alone I will never give business to you because if you can't answer a simple question of how much your service will a customer then it seems shady or deceitful at best.
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March 2024 by Marissa
Received an oil change there, they took out my filter to show me how dirty it was and asked if I wanted it replaced. I said sure. They didn’t install it correctly, the clips were broken and caused my fuel emissions to malfunction costing me over $500 to fix. I knew at the time they were having a hard time getting it installed when I had 3 different people trying to put the air filter in.
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March 2024 by Megan Biggs
While I was waiting about 15mins they made me move bays because someone else got there in front of me. Then when I move bays they didn’t even pull me in and they took two people behind me in front of me. I also had kids in the car getting upset. This place is run by terribly. Don’t go! Also last time I went did not tighten my oil cap and I drained oil all over my garage.
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February 2024 by JAVIER GARCIA
This place meets 3 disastrous components STUPIDITY-INCOMPETENCE-IGNORANCE ! I do not recommend coming here to change the oil in your vehicle get back with your dealer or do it yourself otherwise your get OIL SPILLED ON YOUR ENGINE guy was Looking if i have not seeing what he have done in order to do anything or at least react quickly to mitigate the spillage before it reaches hot surfaces manifold or other critical components does not even know where the oil Stick was located really ! With cero visibility aid flashlights or proper guidance to see what they were doing ! OIL STICK was there visible with a bright yellow color but lack of knowledge was just there dominating the service ! Im still wandering if the RIGTH amount of oil was provided to the engine because the measured amount was poured using the GUESSING tool !During the service i have noticed they were using TOOLS NOT issued for, or better said improperly used to perform this job ! The removal of oil filter and the removal of the AIR filter was a Humungous Challenge for this staffThe LACK OF PROFESSIONALISM rushing me and my vehicle out without having the oil life function RESETTLED all this i was WITNESS of what happen ABOVE the engine I’M afraid for the worst on the underneath of the engine.THERE is no way to TRUST MY vehicle to this people ever again !
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January 2024 by Queen Alice
Did a fantastic job on getting me out in time for my 9am hair appointment even though they were short staffed. Were professional and polite super appreciated it!
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October 2023 by Christina Monroe
Literally the best experience I have ever had a valvoline! They were super kind and made my entire day. Before driving in, I was in tears with how bad my day was. Pulling out, my tears are from pure laughter and joy from each and every one of them. Will definitely continue bringing my car in, especially with me working right down the street.
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October 2023 by Peter Tuttle
Great service and very efficient. While the price did seem rather high, it was a painless process without a waiting, I would recommend going in mid-afternoon to avoid a queue and I would also Google coupon codes from Valvoline for savings. Otherwise great!
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October 2023 by Amy Golovan
I dropped by this place for an oil change and tire rotation and had an amazing experience.Jacob was the first to assist me; he's attentive, friendly, and really knows his stuff. He took the time to answer all my questions.Tyler and Garrett took care of the tire pressure and other details, both of them super friendly.Luckily, there was no wait, and they got to me immediately. The service was quick and professional. I'll definitely be back.
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August 2023 by Lori Kemper
Efficient, professional, great price, very comfortable sitting in my car while they checked out my car and changed the oil. Highly recommend.
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August 2023 by Will G
Showed up at business open at 7:30am on a Saturday and waited 30 minutes. No employees ever showed up.
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August 2023 by Sheri Green
I had never been to this Valvoline before, so I tried them. I did experience a little bit of an issue, but the Manager, Shaylee, took very good care of me. She is definitely in the right position! Thank you for going above and beyond for this customer! I am very impressed by you! Thank you!
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August 2023 by John Carney
Which attempt? I showed up a little before 7:30 am (confirmed opening time). Sat in my car for 40 minutes waiting for some sign of life. Finally left a little after 8 and drove to another location. Arrived there about 8:20. First in line for a three bay location with only one lane open. Got serviced within a half hour. So, other than having to traipse all over kingdom come and eating up 90 minutes of my morning for a 15 minute oil change, I'll call it "less than satifying"
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July 2023 by John W.
Day after I went here I leaked oil all over a high clients driveway and all over mine afterwards. Had to go to a different Valvoline to top me off and fix the mess up. Who doesn't screw on the oil filter completely!?
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July 2023 by Todd Raider
People are great. The only bad part is how long it took. An hour for a simple oil change is excessive.
