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January 2024 by Austin Gilmer
Excellent customer service from Paul! The guy really goes above and beyond and helped me ship a package with the perfect box and bubble wrap! That thing is safe! Rare to see now a days.
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December 2023 by Amanda Clayton
Paul is amazing and great at what he does!! He had a lot coming at him and was still extremely pleasant and helpful with everyone! He made a painful passport experience very pleasant. The Antioch office was the 5th post office we had went to with our passport issue and he was extremely helpful and positive. He was this way with everyone he encountered. All the post office individuals were very pleasant here! Even when it was busy and a lot going on!Thank you!!
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December 2023 by Charissa Lecuyer
All of the employees I have interacted with at this location are friendly, helpful, and kind. They remember familiar faces, and are always willing to help me carry out packages when needed. It is a busy location and they are patient and kind even when customers aren't.
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December 2023 by Carmen Parrado
This review is for Miss Ty! I’ve been twice to this location and I had her both times; she is the nicest USPS clerk I have ever had. Both times friendly, patient, and informative; keep up that excellent work Ty!
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August 2023 by Mary Grace Boreen
Clerks are Friendly and Knowledgeable.ENTRY AND EXIT DOORS NEED TO WORK, MUST PUSH, no longer Wheelchair Accessible. Like their Priority Flat Rate Mailing Packages; best deal these days. 8-5-2023. Mgb.
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August 2023 by Brookelyn Castro
We went in today to get my first time passport done, both Vivian and Paul went above and beyond for us with great patience and efficiency. Vivian’s smile lit up our day, and Paul’s kindness was very much appreciated. One of the best experiences I have had at a post office!
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August 2023 by Yu-Hsiang Wang
The USPS net show we can walk in apply passport in Tuesday to Thursday. When we prepare everything to USPS. The employee just said “my boss said we only can apply at Tuesday and Wednesday. Terrible service terrible attitude.
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July 2023 by jenneu uennej
DON'T EVER USE THE LINE THAT ROOHE IS WORKING!! She is unorganized (lost a cert mail ticket 3x, while I was in front of her watching her) and accusatory (advised that I was missing a cert mail ticket that I had just located it after she lost it the first time, handed directly to her - she ended up losing it again and having to ask Paul to close out the sale).Everyone else is top notch and has a pleasant disposition. All other personnel here are professional and efficient. Paul, Paul knows what he is doing!!
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July 2023 by Skylar Sublett
The people at this location are always insufferably rude. Rather than being helpful, they treat customers as an inconvenience.Rather than simply answering a question, they’ve been sarcastic and even insulting at times. VERY unprofessional.ONE gentleman working there was kind and professional, even when he had to inform us how a package was expected to be prepared (we hadn’t taped the end of the envelope because we were unsure if certain documentation needed to be inside, surely 10” of tape wasn’t putting them out TOO much!)Nine times out of ten, it has been an unpleasant experience when I’ve had to use USPS. I avoid it when possible.
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May 2023 by Mike Brodbeck
This is my local post office and the staff has always been kind and helpful.
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December 2022 by Evan Trager
Terrible Customer ServiceI've always understood USPS to be more of a DIY and hand-it-in kind of package handler. I came in with a shirt I needed to return and a shipping label. I asked the lady behind the counter if I should put it in a box to prepare it and she says "Well, do you want to send it like that?". I state no, and asked again if it should be in a box. She says she can ship the item as it is and that to get priority shipping, I'd need to pay extra. I stated that I didn't know what she meant by that and I was simply given the label to print, to return the item. She said "So you want to send it like that?" I said "fine", and she started taping the label with 1-inch clear tape without packing.Next time, I'll pay for the label myself and go to FedEx or UPS just to avoid coming to this place.
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December 2022 by Joel Reiz
Don’t do mail hold at this location because they screw up almost every time. There has been several times when I didn’t get the mail delivered on the end of the hold. Their excuse last time was they forgot. Because of a long weekend I didn’t get it for 5 days later. Several times they have delivered mail during the hold time. Complete incompetence. Typical government.
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December 2022 by Roseanne M
Drop off mail box is inaccessible to customers due to poor location in employee parking lot. There is no easy access because you can't drive through to drop off mail. Box needs to be moved.
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October 2022 by Chris Cindric
What a pleasant experience! The gentlemen who sold me 350 post cards this AM was so nice! Such great customer service. I will never go anywhere else!
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September 2022 by Amber Enslinger
Most unhelpful location I have ever entered. First time shipping, no help offered. Said they could not print a USPS shipping label, suggested I go to UPS. Um...what?
