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July 2024 by SMR R
This is my “go to” UPS store for any kind of returns, shipping or printing needs. Today, I had an urgent issue after changing my mind on a return via Happy Returns. Nimu Raya was so understanding, caring, helpful, and effective on working towards a resolution. Thank you so much for being amazing! I can’t tell you how much I appreciated your help.
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June 2024 by Lingaiah Chowdary Madala
Radhika Pathak consistently impressed me with her UPS service. timely deliveries, helpful demeanor. She exemplifies exceptional customer service.
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June 2024 by Lutfullah Purdil
Great customer service and great employees Saan and dilip helped me a lot with my shipping needs highly recommended this location
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June 2024 by Agyashree Shrestha
Very friendly staffs
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June 2024 by Saugat Dangi
Great notary service
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June 2024 by Sachit Lamichhane
They always have notary and great service. Everyone were enthusiastic. Loved the environment.
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June 2024 by Rakesh Bom
Never seen anyone so much respectful like them. Everything was so easy and smooth.
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June 2024 by Becca Levine
Saan is a great employee. He’s been super kind everytime I come in and sometimes that’s 4-5 times a week. He’s been very patient with rude customers and very helpful when Amazon codes are being annoying.
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June 2024 by Tung Bui
Within the last few years I've been meaning to post that this location is so personal and friendly. They always welcome me with smiles and have come know me on a face and name basis. I highly recommend this location to all my family and friends and when you visit this location you won't be disappointed in their friendliness and services.
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May 2024 by Niamh Roughan
Worst experience ever. Zero customer service and won’t even give you a small bit of tape without charging you first. If they could get away with charging you for dropping off a box they would. Stay clear of this UPS store. there are other UPS stores close by where you will get much better free customer service and a better attitude.
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May 2024 by Kalen Barker
My office is on the block so I’ve unfortunately been to this location three times, and all three times I’ve left upset. There’s always a reason why my normal shipping needs are a problem that they can’t do, or have to charge extra for, or am told to come back with my own boxes or tape or some other strange request. All three times after receiving trouble here, I have gone directly to the UPS stores on Metcalf or 135th and there is never an issue. Just smiles and thank you’s. This store just has bad ownership or management.
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May 2024 by Min Young Koo
It has been a great experience every time I go to this location with warm welcoming, smiles and great service! Also they have a self-service Kiosks for return which is so convenient! This location is my favorite!
Highly recommended!
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May 2024 by Arif Hasham
Worst experience ever.. stay away from this location. Go elsewhere!!
I asked to borrow for a packaging tape, and they wamted $2.99.
Most ridiculous thing I ever heard.
I travel as an IT and ship stuff. Never experienced anything like this.
I guess chineese owners have different thinking. Penny pinchers.
I asked politely if I could just add one more tape on one box I was shipping as it was a heavy box. The attendant refused.
I asked for the incompetent manager who came out and agreed with the attendant that we needed $ 2.99 more and refused my request.
Be careful going to this location.
We went to another UPS store at 7584 W 119 st, Overland Park, at advance auto parts, and it was an amazing experience.
They gave us as much tape as wanted, packed, and helped out.
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May 2024 by Kristine Elite
Dilip provides outstanding service at all times and all the staff is cheerful as well as highly competent w good customer service! Highly recommend !
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April 2024 by Suraj K.C.
I had an exceptional experience at the UPS Store on 6709 West 119th St! Their staff is incredibly kind and helpful, providing top-notch customer service every time. Whether it's shipping, notary, or printing needs, they go the extra mile. I highly recommend them for all your shipping and office needs.