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March 2024 by Anthony Hooper
Such a great experience with Michael! Only buying shoes here.
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February 2024 by Iris
Went in to find a walking shoe that works for me. Shout out to Allee for helping me make the right choice! 10/10 customer service, will shop here again!
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August 2023 by kevin2themax (kevin2themax)
I was helped by Don today. His impeccable service and great attitude made shopping there a delight. Will definitely come back!!
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May 2023 by Katie Fischer
The manager here is AMAZING. I rarely make google reviews but he went above and beyond. He not only was helpful with shoe sizing but also repaired a crack in the Birkenstocks I wore into the store.
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May 2023 by Jadyn Golder
I buy from this store frequently. The manager Michael and the team always gets me taken care of. I highly recommend you check this out.
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May 2023 by Lisa Markley
Best customer service I've experienced at a shoe store in a really long time. The manager and one of his associates were both very helpful in guiding me to a pair of walking shoes that I absolutely love. The manager noticed the Birkenstocks I was wearing needed a little love and offered to reseal the cork for me while I was trying on shoes. I felt very well taken care of as they both went above and beyond to help me.
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March 2023 by Jennifer Robinson
I have loved every experience I’ve had at this store! Michael helped me realize that I’ve been wearing the wrong shoe size my entire adult life and always makes the best recommendations. He and his rockstar team (I’ve met Jamaal and Cody) never fail to greet me as soon as I walk through the door and help me find everything I’m looking for (and some things I’m not lol). I will definitely be a Tradehome customer for life!
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March 2023 by Casen Hayes
During their free time it seems the employees like to stand outside the store and harass people walking by with inappropriate questions. One employee walked over to my girlfriend who was walking alone to meet up with me and asked if she was single and thought his coworker was attractive. My girlfriend is clearly young and under 18, when she said she had a boyfriend and tried to walk away, she turned around to see the man laughing and following her past their store. When we met up, we went to speak to a manager at the store and instead of having the decency to apologize right there for the uncomfortable situation they put her in, they proceeded to make excuses for themselves saying, “how are we supposed to tell she’s a minor”, “We this all the time.” We left our number to make sure we heard back from a manager. When their manager called he only made more excuses saying they do this all time because they’re job is so easy and how the employee responsible for this is an influencer. It took them getting written up for us to get a call apologizing.
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March 2023 by Elizabeth Bobbett
This was my first visit to a Tradehome Shoes store. If every business treated their customers this way, we would have our faith in Customer Service back. Patient, kind, knowledgeable, no rush service. I am extremely impressed.Thank you!
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March 2023 by Kenzie Moore
Love, love, LOVE this place. My first visit was a little over a year ago, and I pop in everytime I’m at the mall. Sometimes they don’t have my size and it’s a little disappointing, but I buy all my Hey Dude shoes from these guys. Michael the Manager is such a pleasure to work with. The employees sometimes recognize me from the repeat business and that kind of customer service keeps me coming back! <3
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March 2023 by Abir Siraji
Michael did amazing job today providing the best customer service and helping me find the right pairs of shoes.
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March 2022 by Mindi Feltner
Great store, awesome shoes and service you cannot find anywhere else. I've been in sales for over 20 years and there was no way I could say no to the pair of shoes they found for my 11 year old. Walked in window shopping walked out a dedicated customer. You will not be disappointed!
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March 2022 by Artem Thuma
Collin helped us purchase a pair of ON Shoes and made our experience incredibly smooth and enjoyable. We will be sure to purchase future shoes through Tradehome.
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March 2022 by D. Williams
Store is clean and organized.Promptly greeted by sales associate who was professional and very helpful.They have the specialty shoes that you are looking for.2nd floor in the mall....
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March 2022 by Kevin Mochel
Best shoe store in KC. The staff goes out of their way to find you the perfect fit. Bought 3 pairs so far.