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September 2024 by Laura Rilinger
Super fun!!
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August 2024 by Daniel Krivenko
Staff are super helpful and friendly. Most enjoy Legos as much as the customers do.
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August 2024 by Michael Renz
Absolutely incredible staff! Really had an amazing experience. Highly recommend
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August 2024 by Lillian Holmberg
I love the staff here. They have the best customer service and are always so pleasant to interact with.
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August 2024 by Krista Dodson
Talk about TOP OF THE CHARTS CUSTOMER SERVICE. Move over Disney, because this Lego store has you beat! I came in knowing NOTHING about Legos. My daughter is very interested in them. While I looked around the workers told me they have Duplo Legos in a bin for my kids to play with (2 and 4). And I know stores say that but I genuinely felt like they wanted my kids to explore. There was a female worker who explained the make your own Lego people. My daughter was so excited to make one, but I had no idea how the wing accessories went on. the female worker was nothing but helpful when my daughter asked her for help not once, but twice. She took a moment to show her how to take the person apart to attach the wings.
We were easily in that store for 25+ minutes just playing and exploring. I had NO intention of buying anything ( I specifically told my kids we weren’t buying anything) but because we were able to experience playing with the items I could get an understanding of what my kids liked. The great service didn’t end there. When we went to check out the gentleman upfront made a connection with my son and he talked about his child how they both like the car legos. He told me about the Lego membership to earn rewards. So I signed up. Then he gave us a flyer to tell us about the Lego Play center in downtown KC. Which we knew nothing about this as we are a military family and just moved here. I just felt so good leaving the store. We were NEVER pressured to buy anything but more or less to enjoy our time. FANTASTIC JOB!!! You have a devoted customer from now on. Easiest $50.00 I’ve ever spent.
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August 2024 by Dorothea Krivenko
Everyone was so pleasant and helpful. I highly recommend.
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July 2024 by Omar Barcenas
My son loves it, it's his favorite place
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July 2024 by BirdBath
Pick a brick wall could use some updating but overall it’s up to date on the latest Lego sets. I would much rather go to the KC Brick Store.
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July 2024 by Emily Carver
The staff that work here are honestly so great. Easy to get in and out, and everyone is so friendly! It's always a pleasure to go there.
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June 2024 by Heather Hambridge
Favorite store in the mall
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June 2024 by Nathan Owen
I love Legos. Great place. U guys do a great job, Keep up the good work
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March 2024 by Kyle Tritsarolis
Very efficient, plenty of people working to handle the business. We had to wait about 5 minutes to get in.
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March 2024 by Carla Favoretto
Awesome! We made 3 figures for a great price. Everybody is very polite!
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March 2024 by Allen White
Friendly staff. Great environment.
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March 2024 by Ace2211
Awesome staff and awesome place to get Legos