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May 2023 by Vic B.
Never going back-No Stars if I could. Shopped here weekly due to location. Never had returned any items, however yesterday took back two small plastic storage containers as drawer size. Took 3 long receipt'sHowever not on those. Was told since "No Receipt" needed id, then was told that I supposedly had returned items prior w/o receipt. Never have!!!Said just wanted store credit as I had a-lot to purchase today.Told only would receive credit for one. And I should have family member return second one with different ID????? What?!!Asked to speak to manager as We spend hundreds of dollars monthly in the store, and that was ridiculous. Finally a mgr named Jason also refused to give me credit for both items.Do not understand how their records show previous returns when never happened and as an honest senior citizen was insulted.However Jason still refused to credit my $16.00! So, I asked, you will lose a customer who shops here regularly and lose $$$ because you incorrectly "think" I returned things prior. He said store policy?? So picked up a couple important pharmacy items. Instead of spending a couple hundred. Showed Jason on way out door and told him I will NEVER come back!!!!Usually only one human to checkout, so I have to scan items myself, machine act up, long lines, and over last year finally found items after many steps in store as employees no where in sight. With all the recent news cannot believe way I was treated.by both employees.So Goodbye Target! Will spend my money elsewhere.Told Jason to just keep them!!Gave them to him, didn't even want them at that point.Do not recommend Target anymore!!!!As previous business owner myself, you lose a steady sales over Sixteen dollars???Bad Customer policy and service Goodbye Target!!!
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April 2023 by Camden G.
Those sales representatives over by the electronics are rude and target needs to get rid of them. I walk in and he comes up to me I say I'm not interested and he scoffs at me. Not one human being on this planet likes salesmen DONT put them in your store we hate them
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November 2022 by Sarah G.
I'm not sure I understand the bad reviews of this Target location. I've been frequenting this location on and off pretty much since it opened. It saw me through my teenage years and I even stop in every now and then to this day (in my thirties) to pick up diapers, or to see what kind of holiday decor they have in stock. Overall it's always clean, friendly, and in general they have what I'm looking for.
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June 2022 by Josie B.
This Target is absolutely unbelievable. Tried a hat on that was planning to buy and got kicked out for "messing with and wearing store merchandise." Look out for Worker, Matthew, who claims I was being smart with him. Called multiple security guards because of this and all workers are soft and I hope this "incident" made there day. Will be going back in to see if they kick me out for shopping again!
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July 2021 by Bryan S.
Fantastic place to get quite a variety of items for the nearby hotel! I rate 5 stars in my short visit to this store...the cashier was super nice that I dealt with. All workers I saw were smiling and willing to assist! Even saw 3 managers with tablets having a meeting and interacted with my 2 daughters.. made me smile. Definitely a hopping place for nearby occupants. Prices were not extreme.... a must stop when we return. Great experience! Especially when you open the Oreos to taste them in store (planned to & did buy em) Thank you for being awesome! Respectfully, Bryan Yukon, Oklahoma
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January 2021 by Rs 2.
The Target store at blue valley is neat and clean, staff is always helpful. And they don't hesitate to do price match. During COVID-19, all staff wear mask for customer as well as their safety.
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October 2020 by Kayla B.
2 pm on a Sunday and there are 3 checkout lanes open. Come on. Target should know better.
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August 2020 by Rita R.
The optical department at this location needs further training. I was given incorrect information and the employee assisting me had a dismissive attitude.
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May 2020 by Sherry W.
I can honestly say the employees at this location have been the best, during this pandemic. They are ALWAYS willing to help without complaining. Although the grocery section is about bare, they continue to apologize if a customer asks if they have something in stock.
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March 2020 by Doloria A.
The employees and managers are so rude and prejudice. If you're Hispanic or African American you will be followed around the store. Absolutely terrible. It's sad because big business feel as they are untouchable. Definitely will take my money to another location or grocery store.
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March 2020 by Heidi N.
the best place to shop, eat or even hang out with friends!! the workers are all so kind.
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March 2020 by Erik J M.
This morning my wife, our two children and I went to the target location in Overland Park on blue valley parkway and as we were self checking out around 10:30am on March 7th we noticed our gift card access code eligible because we must have scraped too hard. I asked the older gal named Kelly with shoulder length brown hair and dark rimmed glasses at the Guest Services area to assist and after she could not read the number as well I asked if she could assist with fixing the issue. She was reluctant and told us we had to call a customer service line (which she was working in the guest services area). So I asked if she could assist further by calling for us. She was extremely rude about it and made my whole family feel very uncomfortable and bad about ourselves. She called over a guy named Jeff who was extremely helpful and fixed the issue in less than 5 mins. As we went back to scan our items to pay I could see and hear the older gal Kelly talking about us to Jeff. This made my wife and I feel as though she thought we were trying to steal things. We paid and left and as we got to the car we had a very sick feeling in our stomachs so I went back in to show the letter we received with our gift card from our credit card company that morning. I let the older gal Kelly know how she made me feel and she kept trying to talk over me as I explained how I felt. I asked her to apologize and she did. I over heard she was a manager of sorts. I am in a service position where I deal with people and give incredible service in every interaction and The shadow she was casting for her employees was terrible. I love this location but will more than likely drive a little further to go to another because of Kelly or use amazon a bit more.
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March 2020 by Tea L.
I've noticed lately that on the weekends when there are usually a lot of people here, that there are never more than about 3 (out of like 20) registers open, which is so ridiculous. Yes, I could go to a self-check out but you cannot easily use a gift card at one, as you manually have to type in the number that is under the scratch-off part. Even then, it sometimes doesn't work at self-checkout, especially when you may have to use two giftcards. Today I had 1 item to buy and the lines were long at each register, with people whose carts were completely full. So you can only imagine my irritation with this place! Open up more registers for crying out loud!
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June 2019 by Brie J.
Target obviously doesn't care about its female customers as its policies are to allow men into our restrooms and changing rooms, putting women and children at risk. Just Google "peeping Tom" and "Target" and you will see multiple instances of this kind of situation happening at Target stores, including a recent incident where a man was drilling holes through fitting room walls at multiple Target locations. I no longer shop at Target and have chosen to shop at Walmart instead.
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March 2019 by Bethany A.
Very disappointed with the bakery. We ordered a cake for our daughter's first birthday, it was a sheet cake with Minnie Mouse print. Upon picking up the cake, I noticed the figures weren't assembled and placed on the cake, which on previous orders we picked up cakes fully put together. Once I got the cake home I opened it and realized there was a big split between the image where it should have been placed together. There was only one figurine, which I thought when we ordered the cake there were a few figurines on the cake. The worst though, was when everyone was eating the cake, the image was coming off and was near inedible, people were scraping it off their pieces of cake. I don't know why this happened? Just very disappointed, we ordered it a month before our daughter's party and it seemed like they put it together in 20 minutes.