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June 2023 by Nick Coburn
Everytime I have needed to talk to them about something or talk about my policy, i always get the best customer service. Someone rented a car in my name somehow but they canceled the reservation and figured the whole thing out for me. I would recommend this company Shawn Reeves state farm if you are in johnson county Kansas.
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March 2023 by Ray League
Outstanding customer service.Andrew is fantastic!!!More than helpful during a clam process, but helped review our policies and saved us money and put us in the right protection. Andrew is a Great Asset.
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November 2022 by Kathy McMeen
I was looking for a lower auto insurance rate and ended up with not only a lower rate, but better coverage. I also wanted to transfer my homeowners policy because of the bundled discount and I contacted three different companies. All the companies said that because of the rising construction costs that I was way underinsured. Andrew at State Farm did a detailed and thorough analysis and was able to get me much higher coverage with a reasonable increase in price. Andrew is very efficient and was delightful to work with through every step of the process.
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October 2022 by D G (OceanSprayRTNC)
Andrew was awesome, knowledgeable and knew exactly what I needed. He was even able to work around the fact I have no cell service at home in the country. I was able to tell him my vehicles and drivers and the next day I had an amazing quote. (Next day due to my lack of phone service) Andrew was even able to help me with personal property insurance I had been needing. He is currently working a quote for my Harley!!!. You won't find a better agent to take care of your needs!!!
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October 2022 by dena giesing
Andrew was awesome, knowledgeable and knew exactly what I needed. He was even able to work around the fact I have no cell service at home in the country. I was able to tell him my vehicles and drivers and the next day I had an amazing quote. (Next day due to my lack of phone service) Andrew was even able to help me with personal property insurance I had been needing. He is currently working a quote for my Harley!!!. You won't find a better agent to take care of your needs!!!
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October 2022 by Dena G.
Andrew was my guarding agent lol. But the whole office worked great with each other if someone was at lunch. Very personable, knowledgeable and accessible. Thank you for changing my auto policies so smoothly!!!
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October 2022 by Alice Moore
I love dealing with Shaun Reeves/State Farm and his Team. Andrew worked very hard to find us the best options and rates that would benefit me and my granddaughter. I would recommend this office to anyone.
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September 2021 by Kim Bishop
it is not very often that I go out of my way to write a review but I was compelled to do so today because of an unusually positive experience with Shaun Reeves and his State Farm team.Our house was struck by an intense bolt of lightening a few weeks ago which took out a costly in-house A/V system and some appliances. Prior experience with previous insurance companies has resulted in doing battle to have my claim validated and damage covered. With Shaun and his team, we were asked to produce a few documents and proof of damage and we were quickly reimbursed in order to cover our loss and set on the way to getting our system restored and appliance repairs made.I can't say enough about what a pleasure it is to have an insurance agent that is easy to work with and quick to resolve your issues. I trust this team to be there whenever there is a need. THAT is why we need and carry insurance and they come through! I HIGHLY recommend this agent and his office.
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August 2021 by Pamelii
I had the best experience today as I worked with Itzel to register an auto that I purchased over the weekend! I've been with State Farm for years but thiswas my first experience working with Itzel. She is a joy....professional, knowledgeable and customer service oriented! The entire process was easy and quick. Thanks Itzel - professionals like you are one of the reasons I like State Farm and keep coming back.
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February 2021 by Richard Stroup
Shaun and his team at State Farm are great! A couple of days ago I needed some homeowner's insurance policy modifications. I called Shaun's office and Itzel Garcia-Franco helped me out immediately. While we were on the phone we sent a couple of emails back-and-forth. Before I hung up I had the modified documents in-hand with everything I needed. The whole process took about 10 minutes. Great service!
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February 2021 by Brandie Gholson
I absolutely recommend you work with Shaun Reeves, Ryan, Itzel Garcia-Franco and all of the team over at State Farm. In the past year the pandemic had put me in a financial bind, but the team made sure I knew about the assistance they provided to help me remain fully insured. Any company can stick with you through the good times, but I’m grateful for a company that didn’t run from me in the bad! Thanks Stare Farm Family for keeping me fully covered!
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February 2021 by Estefani franco
Worked with Ryan and Itzel Garcia . Both very professional and quick to help me and my husband get a renters insurance for our new home. It was surprising how fast and cheap it is with State Farm. Itzel explained everything that my policy included which, was very easy to understand. I recommend her VERY highly! You can tell she KNOWS her STUFF!
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January 2021 by A Radilla
I really appreciated Itzel’s kind and professional demeanor! She took the time not only to ask me questions but also to answer some of my questions. All in all, really appreciated the personal attention given to me when receiving the quote! Thank you, Itzel!
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January 2021 by Mark Resa Jr
Talked to Itzel Garcia, very responsive and helpful. Answered all my questions. Highly recommend her for anything you need. Very respectful! Was able to give quotes in a timely matter.
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January 2021 by Reina Lashes
Itzel was very helpful, kind, and professional and made switching over a breeze. Got me an AMAZING quote on renters and car insurance and let me just say you definitely get your money’s worth with State Farm. The whole team is very friendly and welcoming. A pleasure to be with State Farm.
