Price Chopper is a local grocery store that has seen some changes over the years. Customers have noticed that the store is not as it used to be, with smaller produce, fruits, vegetables, deli, and bakery sections. Some products, like crackers and potato chips, have been found stale, indicating a need for better quality control. Despite these issues, the store is appreciated for its friendly employees and good customer service. Several reviews highlight the helpfulness and kindness of staff members, especially a young employee who is described as polite, helpful, and going above and beyond with a smile. The staff’s caring attitude creates a positive shopping experience, with one customer recalling a selfless act of kindness from a staff member and a customer who helped cover their small purchase when they went over budget. Additionally, the deli offers delicious fried chicken that customers enjoy. An employee named Rusty is particularly praised for his exceptional service, demonstrating patience and sharing helpful tips about ripening bananas. Overall, Price Chopper is valued for its friendly staff and community-oriented approach, though it could benefit from store upgrades and improved product freshness to meet customer expectations better.
I purchased fried chicken at their deli several times. It is absolutely delicious! The customer service is friendly and helpful.
March 2025
Sincere has to be THE most polite and pleasant young man. Extremely helpful, going above and beyond and he does it all with kindness and a smile. They are very fortunate to have someone so young and caring with such a wonderful work ethic, as that is not easy to come by now a days.
December 2024
Amazing customer service. I left a bag of groceries there and came back and asked if it was still there. It wasn’t but they let me go grab the items and didn’t charge me for them. They didn’t have to believe me but they did and I really appreciated it because I wasn’t having a good and they made it a good day. Thank... read full comment