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May 2023 by Margo T.
This review is solely for Cafe Nordstrom, located on the third floor. Honestly some of the best salads and sandwiches you'll find in the metro, tucked away in a department store cafe! Excellent cheddar chive biscuits and soup as well.
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March 2023 by Lisa C.
I had a few minutes in Nordstrom today while my teenagers checked out the sports stores. I caught a glimpse of myself in a mirror & realized I looked as tired as I felt! My mom is a huge fan of Lancôme, so I approached the young lady working there & said "I need help". Olivia listened to my concerns, then helped me find the right shade & products to help. She took the time to apply the products & show me exactly what to do. I feel 5 years younger! Thank you, Olivia! You've got a new long term customer!
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February 2023 by Todd C.
A wonderful selection with lots of sizes, colors, and styles to choose from. Without question the best clothing store in Kansas City. Nothing else compares.
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February 2023 by Hunter Mcpherson
If it'd not made by THE DWAYNE TENPENNY.... and I cannot stress this enough I DONT WANT IT!! Legend!
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November 2022 by Derek Chapman
This store still sells Balenciaga which normalizes and promotes harm to children.
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August 2022 by Janet Fournier
I had dinner with a friend last night, and my entrée of chicken with arugula and other veggies on the salad was bland along with the chicken being overcooked. My friend's salmon was also overcooked, so we were both disappointed. The server was friendly and warm, and it was the first time that I was disappointed with my meal.
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January 2022 by Iris T.
Not the best Nordstrom, but got my alterations done and because the items are from Nordstrom, it was free and will be mailed! Generally the associates are friendly, but not particularly at this location. Can't stress enough that getting a Nordy club card from here is worth it just for the alteration services. Updating to say: as I browsed the different departments, no one approached me to inquire if I needed assistance. I eventually asked an associate at a register to call for someone from alterations. The process was fine.
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January 2022 by Rachel V.
Made the long drive with my friend to hunt for boots. They had some great sales, but the best was the service we received from Carla in the shoe department. These are hard times to work in retail and this young woman hustled to find us what we were looking for and was so friendly and helpful. We will be back because of her great service!
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January 2022 by Katrina Wollard
Called ahead at 4:30pm to get the holiday hours. On the call with that's exact location, AN EMPLOYEE told me the closing time today was 6 pm (holiday hours). When I arrived at 4:45 pm, a gentlemen tells me to leave because the store is closing at 5 and that the cafe has been closed since 4 pm! Even the website says the holiday hours close at 6!
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December 2021 by Darla C.
The last year I have struggled with online shopping with Nordstroms. Their shipping & cust. Ser. Totally sucks! I'm a fool to believe anything they tell me because it's all sugar coated lies! I pay for upgraded shipping, what they do not tell you is with multiple items when they separate your order, which is always!! It will not all be shipped upgraded shipping. A pair of underwear might go FedX express & the important bulk of your order will be shipped US postal service to be delivered whenever! This has happened several times!! So angry. They shipped an order this way that I never received for a special event & I had to replace everything because it didn't show up. CS said they would credit my account & never did. Also said they would credit account for a free upgraded shipping so I would not leave them & give them another chance. Well, I did, order a lot of things. And no credit no upgrade shipping I was charged & the same thing has happened no order has arrived 2 weeks waiting on overnight shipping! Come on!! I have never ever had any other company do this to me!! This holiday & all year every company was perfect!! Nordstrom is a zero! Lost my business!! love the products but I can buy the same thing at Bloomingdale!!!
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October 2021 by B.T. A.
I just closed my long-time Nordstroms debit account (that department, Nordstroms Credit, was sold a few years ago and is free-standing). They are unable to update email accounts of and for customers. It's a part of the forcing-you-to-use-our-app thinking, which has NOTHING to do with security. Gong !
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June 2021 by Richard Kline
Kelly was the person who helped me in the women’s department. Excellent customer service! I was exchanging an outfit that I had purchased for my mother for her 100th birthday party (and I had gotten the sizes completely wrong). Kelly helped me find a much nicer outfit in the correct sizes all while negotiating many other customers.
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May 2021 by Becky Stoddard Hutchison
Georgia in the children’s department gave my daughter a wonderful experience. Thank you!
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May 2021 by Diana P.
When you drive into this area, you feel like you're not in Kansas anymore. The park scenery is beautiful and the surrounding homes feel like they've been transported from European countries. The food here is perfectly seasoned and delicious. You don't feel heavy after eating a meal. It's healthy and nutritious. All the staff members are super welcoming and kind. Will definitely come back. Oh, and their chia pudding with fruit was so good too! There's outdoor and indoor seating. Great place to just chill, eat, and hang out!
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April 2021 by Greta F.
I used to come here when I was younger and I always enjoyed the food so recently I decided to try Marketplace Cafe out again! I ordered the Simple Salad, Roma Tomato Basil Soup, and Prime French Dip. The food came out in a timely manner and tasted as good as it looks. The service was also amazing, with everyone working here being so kind and helpful. I am so glad I stopped by. Next time shopping in Oak Park Mall gets you hungry- or if you're just in the area- stop by! Your tastebuds will thank you.